**Hotel:** Norfolk Sheraton Housekeeping Laundry Supervisor Full time **Atrium SPIRIT – where teamwork, passion and appreciation ignite service excellence** **Profile:** Telecommute: No Bonus Eligible: No Direct Reports: No Reports To: All Purpose Manager or Executive Housekeeper Equipment: Uniform **Primary Purpose:** The primary purpose of the Housekeeping Supervisor is to ensure the supervision of our Laundry associates and to ensure brand standards of hotel cleanliness, preparing proper work assignments and coordinating room readiness with other departments. **Work Performed:** The Housekeeping Supervisor will be tasked with the following duties, responsibilities, and assignments: + Coordinate activities with other departments to ensure that services are provided in an efficient and timely manner in accordance with established service standards. + Conduct appropriate coaching and accountability of housekeeping laundry associates when service, performance or cleanliness standards are not met. + Provide direction, support, timely feedback and recognition of performance in keeping with Atrium’s performance management standards and Core Values. + Forecast necessary levels of staffing and supplies to facilitate effective scheduling and ordering with a focus on profitability and cost control. + Promote sanitation, safety and security efforts of the hotel. + Assist with scheduling Associates according to business levels. + Able to conduct daily stand up with the housekeeping laundry team. + Use laundering equipment to safely and thoroughly clean and press linen, keeping the work area clean and safe. + Follow all company and safety and security policies and procedures, report equipment problems and maintenance issues, accidents, injuries and safety hazards, or unsafe work conditions to leadership. + Any and all other work as required to complete the primary purpose of the position. + Ensure usage of approved cleaning chemicals. + Operate, stock and maintain storage closets and room attendant carts to include such items as linens, towels, toiletry items and cleaning supplies. + Maintain cleanliness and organization in all work areas. + Examine and sort articles for laundry according to color, fabric, dirt content, and cleaning technique required. + Use laundering equipment and the correct amounts of proper chemicals to safely and thoroughly clean and press linen. + Uphold departmental standards of quality of work and timing measured by brand customer satisfaction metrics and Atrium labor guidelines. + May be required to train newly hired associates and support on-going performance development. + Observe precautions required to protect hotel and guest property, report damage, theft and found articles. **Qualifications:** **Required** **Prior Experience:** Six (6) months of housekeeping and/or related experience **Preferred Prior Experience:** Hospitality experience **Preferred Education:** High school diploma or equivalent **Preferred Technology:** Basic computer knowledge **Physical:** Able to lift a minimum of 50lbs occasionally and 25lbs regularly Able to bend and squat repeatedly Able to walk and stand for duration of scheduled shift **Other:** Flexible to work day shifts, early mornings, evenings, nights, weekends and holidays __________________________________________________ When you’re an Atrium Associate, you’re a part of a crucial workforce providing the ultimate ‘Home Away From Home’ for our guests. We know that it takes a lot of time and effort to provide these exceptional experiences, so we reward your efforts with a competitive compensation plan and other benefits and perks that allow you to offer your best to our guests. These benefits include: + **Daily Pay** + **Significant Travel Discounts on Marriott and/or Hilton properties** + **401k Plans** + **Medical Insurance** + **Other property specific benefits** Plus, we make sure you can grow your career the way you want to through Internship programs, training and development and over 80 hotels that offer incredible opportunities for career driven associates. _____________________________________________ **_Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations._** **_Atrium Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training._** **_Atrium Hospitality brinda igualdad de oportunidades de empleo a todos los empleados y aplicantes de empleo y prohíbe la discriminación y el acoso de cualquier tipo sin distinción de raza, color, religión, edad, sexo, origen nacional, estado de discapacidad, genética, estado de veterano protegido, orientación sexual, género de identidad o expresión, o cualquier otra característica protegida por las leyes federales, estatales o locales._** **_Esta política se aplica a todos los términos y condiciones de empleo, incluido el reclutamiento, la contratación, la colocación, la promoción, la terminación, el despido, el retiro, la transferencia, las licencias, la compensación y la capacitación._** **Notice of candidate Privacy Rights:** **https://atriumhospitality.com/privacy-policy/** Atrium Hospitality is now one of the largest hotel management companies in the United States and we're still growing. As a result of our growth, we are always looking for great talent to join our organization. As owners and managers, we are responsible for the positive experiences of our guests and associates, and we strive to bring to life a culture that promotes the five simple values that drive our business: **Service** We deliver the best guest experience possible. We are a home away from home for our guests, and we are charged with making them feel safe and welcome. **Perseverance** We will be better today than we were yesterday. **Inclusion** We are committed to the equitable treatment of all associates as well as equal access to opportunities and resources for all, at every level of the organization. **Respect** We treat others the way we would like to be treated. **Innovation** We strive to develop, share and implement new thoughts, ideas and methods that improve our company, our operations and the guest and associate experience. **Teamwork** Our associates are our family, and we provide them the resources and support needed to produce the best work environment possible. In addition to our core values, we believe that being a responsible community partner is a defining characteristic of the Atrium Hospitality culture, including supporting a range of civic and community activities. We pride ourselves on four impactful pillars that support our associates, our communities and our future: Wellness, Embracing those with Disabilities, Sustainability, and Education. When a candidate makes the decision to join Atrium Hospitality, they are entrusting the very engaged and invested leaders of this great organization to support, encourage, coach, develop and inspire excellence in them. This leadership responsibility is a critical one, accepted with the pride and gravity it deserves. We recognize that when we do this well, we reap the rewards of a productive and engaged team; it is key to the success of Atrium Hospitality. The voices and opinions of our associates truly matter. We encourage, welcome, expect and act upon their input to help us make decisions that are in the best interest of our teams and the continued growth and sustainability of the organization. **Come grow with us!**