Company Description

Founded in 1933 in Portugal, Tivoli Hotels & Resorts has built and maintained a distinct charismatic character and elegant personality in all its properties. From cosmopolitan hideaways to seaside paradises and a growing global portfolio, Tivoli curates exceptional services and experiences for its cherished guests.

Job Description

Ensures that all guest rooms, floor corridors are cleaned and well-maintained based on prescribed standards.

Provides for cleanliness and maintenance of floor pantries, service area and floor trolleys.Provides for turn down service of guest rooms based on prescribed standards.Reports to Floor Supervisor repairs, maintenance work required in guest rooms or any discrepancies in room status.Anticipates, responds to guest requirements and requestsPerforms other duties assigned by superior.Ensures compliance with Company rules, statutory and legal requirements for fire, health, and safety.Conducts section linen inventory.Gives regular report to Housekeeping Supervisor regarding rooms not serviced as per instruction.Attends departmental daily briefing, housekeeping communication meeting, and other training sessionsRenders assistance and cooperation to colleagues and other associates of other departments  in a prompt, caring and helpful manner.Contributes positively to sales activities and maximize sales opportunities including being knowledgeable to hotel products, services and facilities. 

Qualifications

Minimum of 2 years experience