Minneapolis, United States of America
12 hours ago
Hotel Sales Manager

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Shining bright in the skyline, Four Seasons Hotel Minneapolis is connected by Skyway to sports, business and entertainment and is two blocks from the Mississippi River. Inside, discover Mediterranean-inspired dining by award-winning local chef Gavin Kaysen, a wellness floor complete with indoor and outdoor pools and a Spa dedicated to nourishment through nature.

The Four Seasons Hotel Minneapolis is looking for a Hotel Sales Manager who shares a 
passion for excellence and who infuses enthusiasm into everything they do.

We are looking for an energetic, experienced customer service professional with 
excellent interpersonal skills, ability to multitask, have a passion for service and hospitality.

As the Hotel Sales Manager, you will need to be the leader in interactions with customers 
and hotels. Provide timely market intelligence and research advice appropriate for Four 
Seasons Hotel Minneapolis. You should embody a high commitment to service, be a strong 
team player, impeccable verbal and organizational skills, outstanding attention to detail, 
the ability to multitask and the willingness to work in an extremely fast-paced 
environment. Applicants will be a willing team player, comfortable with computer 
systems and willing to accept assignments on as need basis, in order to promote teamwork. 
Flexibility to work early mornings, evenings, weekends, holidays and travel as necessary.

The Hotel Sales Manager reports to the Director of Sales.


The purpose of this position is a Public Ambassador for Four Seasons Hotels and requires a 
high degree of independent judgement and discretion on decision making and managing 
confidential information of the property. Ability to performs and follows up on all extra 
tasks, actions and responsibilities assigned by the Director of Sales and Director of 
Commercial.

Responsibilities
The Hotel Sales Manager prospects and sells to individual accounts on behalf of the hotel 
in accordance with the objectives established in the marketing plan. The Manager will 
ensure that sales activities, top accounts and bookings are focused to yield maximum 
revenue per available room.
• Promote and sell negotiated and group business to a defined vertical and/or geographic market 
with emphasis on site selection and brand strategic partnerships.
• Generate Hotel's awareness and develop business opportunities through direct 
phone sales; direct sales calls, tradeshows and networking groups.
• Work closely with sales and marketing teams to solicit, sell and confirm group 
and negotiated business required to meet budgeted sales goals for the property. Candidate should 
possess the ability to solicit travel.
• This position requires a high degree of independent judgement and discretion on 
decision making and managing confidential information of the property.
• Performs and follows up on all extra tasks, actions and responsibilities assigned by the 
Director of Sales and Director of Commercial. Has the ability to be a Public 
Ambassador for Four Seasons Hotels.

Preferred Qualifications and Skills
• We are looking for individuals who have solid selling and interpersonal skills and who 
demonstrate the energy and commitment to meet and exceed personal goals.
• The applicant will have a proven track record in pursuing, evaluating soliciting, 
selling and confirming business as required in order to meet individual goals and 
overall budgeted sales and profitability. The ideal applicant would have a strong 
knowledge of the local Minneapolis and the Mid-West markets.
• Applicants are required to have 2-3 years previous experience in a similar role and 
travel is required; both domestic and international.
• Strong command of the English language
• Successful candidates must possess legal work authorization in the United States

About Four Seasons Hotel & Private Residences Minneapolis
Four Seasons Hotel and Private Residences Minneapolis is an unrivaled expression of luxury. 
The new 37-storey building will be situated at the convergence of business and leisure in 
Minneapolis, at the top of Nicollet Mall, the city’s pedestrian thoroughfare. A few short 
blocks from the Mississippi River, the mixed-use complex will also serve as RBC Wealth 
Management’s US headquarters. Key features will include Gavin Kaysen, local Celebrity 
Chef in partnership with Four Seasons, 19,400 sq. ft. of meeting space, downtown’s only 
Luxury Spa and a 5000 sq. ft. Pool Deck.

Service Culture
Currently operating 121 hotels and resorts, and 46 residential properties in major city centers 
and resort destinations in 47 countries, and with more than 50 projects under planning or 
development, Four Seasons consistently ranks among the world's best hotels and most 
prestigious brands in reader polls, traveler reviews and industry awards. Our greatest asset, 
and the key to our success, is our people. We believe that each of us needs a sense of 
dignity, pride and satisfaction in what we do.

What to Expect
Salary: $78,000-$83,000
Affordable medical, dental, vision & life insurances
401(k) Retirement Plan
Excellent Training and Development opportunities
Complimentary Accommodation at other Four Seasons Hotels and Resorts
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals
… and so much more!

Learn more about what it is like to work at Four Seasons, visit us:
http://jobs.fourseasons.com/
https://www.linkedin.com/company/four-seasons-hotels-and-resorts
https://www.facebook.com/FourSeasonsJobs
https://twitter.com/FourSeasonsJobs

VISA REQUIREMENTS 
Authorization to work in the United States is required, unless the candidate is currently in a 
managerial role with another Four Seasons location. Current Four Seasons managers may 
qualify for an L-1 visa sponsorship. 

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

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