At the _Disneyland_ ® Resort, we are makers and doers. Experience the Disney Difference through outstanding and unique perks and benefits like cast-exclusive discounts, and access to tuition assistance through Disney Aspire! Working in Food and Beverage at our Disneyland Resort Hotels, you will have the opportunity to make lasting impressions in a fast-pace luxury hotel environment! Room Service/ In Room Dining Cast Members bring the Magic of Disney Dining directly to Guests’ hotel rooms. Cast Members are responsible for ensuring proper assembly of Guests’ orders, delivering meals to Guest Rooms, setting up dining area in the room, and providing exceptional service. **Responsibilities :** + Provide over the top Guest Service to all Hotel Guests + Read receipts and prepare dining orders, ensuring that food presentation is fresh and up to quality standards + Deliver order to Guest rooms efficiently and set up a dining area in the Guest room + Converse with Guests while delivering their order, answering questions and creating a welcoming environment. + Resolve any concerns and calmly handle difficult situations + Maintain cleanliness of your workspace and delivery area **Basic Qualifications :** + You must be at least 21 years of age to be considered for this role + 1+ years of serving experience in upscale restaurant + Knowledge of food presentation and quality standards + Demonstrated excellent Guest Service and service recovery abilities + Strong interpersonal skills + Sense of urgency and desire to work efficiently without sacrificing quality + Ability to multi task and work in a very fast paced environment + Initiative to own and resolve Guest situations **Preferred Qualifications:** + 2+ years Room Service/ In Room Dining work experience + 1+ years in a 4/5 Star Hotel or Resort + Previous work experience in a fast-paced, high-volume work environment + Alcohol Awareness Training (i.e. RVP, TIPS or equivalent) **Additional Information :** **SCHEDULE AVAILABILITY** Our Resort Hotels operate 24 hours a day, 365 days a year and some shifts may start as early as 5:00am while some may end as late as 3:00am, 4:00am or 5:00am. Scheduling will require availability to work weekends, holidays, and have a flexible schedule when business requires. **SUBMITTING YOUR APPLICATION** After clicking “ **Apply Now** ” below, the employment application will open in a new window. Please complete ALL pages of the application by clicking “ **Next** ” on each page, then “ **Submit** ” on the final page. KEYWORD: DLR Casting, dlrcasting, Disneyland Resort Casting Hourly Jobs, DLRResortRoles, DLR Resort Roles **The pay rate for this role in California is $20.42 per hour, plus tips.** **Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits. To learn more about our benefits visit:** **https://jobs.disneycareers.com/benefits** **.** **Job ID:** 1271242BR **Location:** Anaheim,California **Job Posting Company:** "Disneyland Resort" The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.