**The Opportunity** Delaware North Gaming is hiring a Hotel Director to join our team at Mardi Gras Casino in Cross Lanes, West Virginia. As a Hotel Director, you will oversee the operations of all departments at Mardi Gras Casino and serve as a key decision maker and strategic business leader. You will lead by example and ensure guests consistently receive the highest level of service during their stay. **Pay** Minimum – Anticipated Maximum Base Salary: $84200 - $113700 / year In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer . **Benefits** At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer: + Medical, dental, and vision insurance + 401(k) with up to 4% company match + Annual performance bonus based on level, as well as individual, company, and location performance + Paid vacation days and holidays + Paid parental bonding leave + Tuition and/or professional certification reimbursement + Generous friends-and-family discounts at many of our hotels and resorts **Responsibilities** + Lead and supervise all hotel operational areas; support General Manager in the areas of guest services, transportation, parking, front desk, etc. + Develop and implement standards of guest quality of service and team member performance in all hotel departments; train and develop team members + Adhere to and enforce sanitation and health and safety procedures; ensure compliance with federal, state, local, and company regulations regarding the sale of alcohol, OSHA, payroll, and employment guidelines + Evaluate and recommend operational enhancements to improve guest service and satisfaction + Produce department budgets and forecasts; make recommendations to improve cash flow **Qualifications** + Bachelor's degree in related field or equivalent required + Minimum of five years of managing large teams in a hospitality environment + Ability to analyze data and make sound business decisions + Superior written and verbal communication skills + Superior organization and guest service abilities **Shift Details** Day shift Evenings as needed Weekends **Who We Are** Delaware North operates Mardi Gras Casino and Resort dating back to 2018. Located 14 miles west of Charleston, West Virginia, Mardi Gras features more than 25 table games, a poker room, more than 850 slot machines, live greyhound racing, and off-track betting for both greyhound and horse racing; several restaurants and a 150-room hotel. At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us. Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.