Eden Roc Miami Beach, an iconic oceanfront resort nestled in the heart of Miami Beach, Florida, is looking for talented individuals to join our team! As a job applicant, you'll have the opportunity to work in a legendary property that offers luxury, style, and unparalleled service. With positions available in front desk, housekeeping, food and beverage, spa, and more, there are abundant opportunities for career growth and advancement. Our resort boasts breathtaking ocean views, lavish amenities, and a vibrant atmosphere, creating an exciting and dynamic work environment. As a member of the Eden Roc Miami Beach team, you'll have the chance to provide exceptional service to our esteemed guests, work in a collaborative and inclusive team, and be a part of a renowned hospitality brand. Join us in creating unforgettable experiences for our guests and become a valued member of our team at Eden Roc Miami Beach!
Overview
Are you a friendly and outgoing individual who enjoys providing excellent customer service? Join our team as a Hostess/Greeter and be the welcoming face of our establishment. We are seeking an enthusiastic candidate who can greet guests with a smile, assist them with inquiries, and handle cashiering duties efficiently. As a Hostess/Greeter, you will play a crucial role in creating a positive first impression and ensuring a smooth check-in/check-out process for our guests.
Summary:
Welcome guests with a warm and friendly demeanor, creating a positive and inviting atmosphereProvide exceptional customer service, answering inquiries, and assisting guests with their needsEfficiently handle cash transactions, ensuring accuracy and compliance with company proceduresMaintain a clean and organized work area, including the cashier station and lobbyCollaborate with other departments to ensure seamless guest experiencesOffer suggestions and recommendations for nearby attractions, dining options, and activitiesDemonstrate a proactive approach in resolving guest issues or concernsUphold the hotel/resort's brand standards and contribute to a positive team cultureIf you have a passion for providing exceptional customer service and enjoy interacting with people from all walks of life, we invite you to apply for the Hostess/Greeter position. Join our team and be part of creating memorable experiences for our guests while working in a vibrant and dynamic environment. Apply now and take the first step towards an exciting career in hospitality!
Qualifications Excellent customer service skillsStrong communication skillsRead, write and speak English fluentlyHigh energy and enthusiasmAbility to multitask in a fast-paced environmentStrong attention to detailExperience with cash handling and point-of-sale systemsHigh School diploma or equivalentAbility to work flexible schedules, including weekends and holidays BenefitsDavidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company’s heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.
In keeping with the company’s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.
Working at Davidson is like nowhere else. It’s less of a job, more of a calling. It’s part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.
EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation
Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.
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