We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
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WE LOVE OUR WORK. - Creates a positive guest experience. Above all, smile, be helpful and friendly. - Answers any questions, takes responsibility to get answers, and anticipates our guest's needs and problems. - Takes reservations or seats according to outlet standards. Organizes reservation book as directed by outlet manager. Seats guests upon arrival. - Able to recommend dining special selections or features along with wine recommendations. - Must be able to accommodate guests with last minute requests. - Conducts any other related duties as assigned by Manager. - Completes daily station chart, checks control sheets if used. Assures all menus are in presentable order and repair. - Money handling procedures as established in Operational Standards manual must be observed at all times. - Conducts shift change with few to no mistakes, no overages or shortages, as well as ensuring all paperwork is accounted for in the cash drop. - Contacts Manager concerning any breakdowns and malfunctions of the MiCROS systems. BRING US YOUR BEST. QUALiFiCATiON REQUiREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. A combination of experience or training will be considered. EDUCATiONAL REQUiREMENTS: - Sanitation Certified, TiPS Training. - Previous experience as a waiter or maitre'd in a fine dining steakhouse or restaurant of more than 6 months, preferably in a casino environment. LANGUAGE SKiLLS: - Ability to communicate in a clear and concise manner. MATHEMATiCAL SKiLLS: - Ability to calculate figures, amounts, discounts, and percentages and apply to practical situations. OTHER SKiLLS AND ABiLiTiES: - Ability to apply commonsense understanding to carry out written or oral instructions. - Ability to deal with problems with multiple variables. - Ability to obtain the appropriate work authorization per local, state, federal, and gaming regulations. STAY IN THE GAME. FOLLOW US.We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET™ and theScore Bet Sportsbook and Casino®.
Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.
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Equal Opportunity Employer
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