Property About Us Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! Location Description Welcome to The Elms Hotel & Spa, a historic gem in the Pyramid Global Hospitality portfolio. Located in Excelsior Springs, Missouri, this iconic property features 153 guest rooms and 11,000 sq ft of versatile meeting space. With a rich history and a dedication to top-tier service, The Elms offers a unique and rewarding work environment. As a member of our team, you'll join a culture that values growth, teamwork, and professionalism. Whether you're in guest services, food and beverage, housekeeping, or spa and wellness, you'll have the chance to develop your skills while contributing to a collaborative and supportive atmosphere. We offer comprehensive training programs and opportunities for advancement, ensuring that our team members have the tools to excel. If you're passionate about hospitality and excited about joining a dynamic, people-first culture, The Elms Hotel & Spa is the perfect place to grow your career. Explore your potential with us today. Overview Overview Do you embody a refined yet approachable demeanor, with a commitment to delivering an unparalleled guest experience? Do you want to be a part of a hotel that is deeply connected to the local heritage and natural beauty of Excelsior Springs If so, then The Elms Hotel and Spa could be just the place for you! Join our team and bring your charm and grace to create memorable moments for every guest. Are you ready to join a dynamic team and bring smiles to the faces of hungry diners? We are seeking a friendly and upbeat Restaurant Host/Hostess to create an unforgettable first impression for our guests. If you thrive in a fast-paced environment, love engaging with people, and have a passion for exceptional service, then this is the job for you! Key Responsibilities: Welcome guests with a warm and genuine smile, making them feel right at home from the moment they step through the door. Manage the flow of guests by efficiently seating them, ensuring their comfort and satisfaction. Provide accurate wait times and manage reservations to maximize seating capacity. Collaborate with servers and kitchen staff to ensure smooth communication and timely service. Assist in maintaining the cleanliness and organization of the host/hostess station and the front-of-house area. Build a friendly rapport with regular patrons, making them feel like part of our restaurant family. Qualifications Qualifications Minimum of (1) years of experience in a Restaurant A passion for delivering outstanding customer service with a smile that can brighten anyone's day. Excellent interpersonal skills and the ability to connect with people from diverse backgrounds. Strong organizational skills and the ability to multitask effectively in a fast-paced environment. A positive attitude and a willingness to go the extra mile to exceed guests' expectations. Outstanding communication skills, both verbal and non-verbal, to ensure clear and accurate information exchange. Previous experience as a cashier/ cash handling Attention to detail, ability to walk/stand 6+ hours Flexibility to work various shifts, weekends, and holidays as required.