Property About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Location Description Black Desert Resort, located in the stunning landscape of Southern Utah, offers a unique luxury experience amidst breathtaking natural scenery. Our resort features a championship 19-hole golf course designed by Tom Weiskopf, luxurious accommodations, and a variety of amenities including upscale dining options, a state-of-the-art conference center, spa, and retail options. We cater to discerning guests seeking a unique and high-end experience, offering them impeccable accommodations, world-class amenities, and an unforgettable stay. As a valued member of the Pyramid Global family, you'll enjoy comprehensive benefits, including a 401k with a company match and recognition programs tailored to celebrate your dedication. Join us at Black Desert Resort, where your career is not just a job but an immersive experience in a desert oasis that captures the spirit of Ivins, UT. Your journey toward a fulfilling career in this unique setting starts here. Welcome to a workplace as extraordinary as the landscape that surrounds it! Overview Job Summary: A Host/Hostess at Black Desert Resort is responsible for creating a welcoming and exceptional first impression for our guests at one of our multiple food and beverage outlets. This position reports to the Restaurant Manager and is the first point of contact for guests dining in our restaurant. The Host/Hostess manages reservations, greets guests, and ensures efficient seating arrangements to provide an outstanding dining experience. Job Specification: Location: Onsite at Black Desert Resort Shift & Schedule: Year-Round / Full Time & Part Time / Weekends / Holidays Pay Range: $16 - $18 / hour. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors. Why Join Us: Competitive Salary and Benefits: Comprehensive health insurance, retirement plans, employee dining room, paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. Dynamic Environment: Opportunity to work with an amazing team in a luxurious resort setting with diverse dining options. Career Growth: Opportunities for professional growth and advancement in the hospitality industry. Job Responsibilities but not limited to: Greet guests warmly and professionally as they arrive, ensuring a positive first impression. Manage reservations and seating arrangements to optimize the dining room capacity. Escort guests to their tables and provide menus, ensuring they are comfortable and well-informed. Communicate effectively with servers and kitchen staff to ensure smooth and efficient service. Handle guest inquiries and special requests promptly and courteously. Maintain cleanliness and organization of the host station and waiting area. Monitor dining room activity to ensure guests are seated in a timely manner. Assist with the setup and breakdown of dining areas before and after service. Follow all health and safety regulations and company policies. Provide information about the resort’s amenities and dining options to guests. Participate in staff meetings and training sessions to stay updated on service standards and procedures. Qualifications Preferred Qualifications and Skills: Previous experience in a similar role in a restaurant or hospitality setting is preferred. Strong communication and interpersonal skills. Ability to work efficiently under pressure and handle multiple tasks. Friendly and approachable demeanor with a passion for providing excellent customer service. Strong organizational and multitasking abilities. Knowledge of reservation systems and point-of-sale software is a plus. Ability to handle the physical demands of the job, including standing for extended periods. Willingness to follow instructions and take on new challenges. Compensation Range The compensation for this position is $16.00/Hr. - $18.00/Yr. based on qualifications and experience.