Naples, Florida, USA
69 days ago
Host

The Club at The Dunes of Naples in Florida is excited to announce the exceptional career opportunity of Host. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service.

Ideal candidates are organized, customer service-centric, and possess strong communication and interpersonal skills. Hosts & Hostesses receive and seat guests at the restaurant facility, while ensuring that guests are given friendly, attentive and efficient service in the dining room. Beginners are welcome – while at least a few months experience is preferred, it is not required for the position. Ideal candidates have flexible schedules with availability to work weekends and holidays, as needed.

Our team has made a conscious effort to ensure strong protocols are in place to keep you and our patrons safe, so you can focus on the customer experience, camaraderie, and dining room management.

For more information on our open opportunities, apply today!

Responsibilities

Welcomes each guest with a friendly greeting and escorts to their assigned table
  Seats guests in station rotation while maintaining guest lists and following/enforcing check issue procedures
  Assigns opening and/or closing side duties and supervises side work; ensures completed set ups of all stations before service staff departure
  Assists with side work and/or assisting service staff with bussing tables, taking cocktail orders, etc.
  Maintains reservation book, takes incoming telephone calls, notes reservations and special requests by guests
  Retains knowledge of all menu items, prices and general service procedures
  Responsible for standards of appearance and cleanliness in all service areas
  Remains visible on dining room floor and is easily accessible to guests, staff and management
  Checks all tables before service to ensure proper settings
  Communicates guest requests and concerns to the department manager
  Incorporates safe work practices in job performance
  Regular and reliable attendance
  Performs other duties as required by supervisor
 

Education and Experience Requirements

Ability to read and speak English may be required in order to perform the duties of the job
  Must complete Alcohol Awareness Training
  Knowledge of Microsoft Office applications
  Knowledge of point of sales (POS) system
  1 year of experience required
  Familiarity with OpenTable is a plus
 

Working Conditions

 The employee often is required to stand, walk, talk, and listen
  The employee must be able to lift up to 10 lbs. regularly
  While performing the required duties of this job, the employee is occasionally required to reach with arms and hands, use hands, taste, smell, climb, balance, stoop, kneel, crouch, or crawl
  Noise level is moderate
  Work extended hours during golf and holiday season
  Work weekends and holidays
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