Emmy Squared BIRMINGHAM is hiring HOSTS to join our team! Emmy Squared/Pizza Loves Emily is a growing restaurant company that not only offers advancement opportunities, but a fun work environment, supportive leadership, competitive pay, health benefits for full time employees and delectable menu items you will be proud to serve our guests!

Host Key Responsibilities:

To provide courteous, prompt service to our guests 

Answer incoming phone calls within a timely manner

Seat guests by finding a clean, available table, pulling out chairs, and placing clean menu in front of guest.

Adhere to seating guidelines to ensure equitable distribution amongst servers

Greet guests when entering the restaurant with a pleasant smile and superior customer service.

Assist with take our orders 

Monitor dining areas for seating availability, service, safety and well being of guests.

Assist servers when needed.

Thank every guest upon departure, invite them to return, and wish them a fond farewell

Manage reservations; familiarity with Open Table, Resy and other reservations platforms. 

Successfully adhere to Emmy's Steps of Service 

Working knowledge of menu and beverage offerings 

Ability to communicate guest requests, including dietary restrictions, to culinary staff 

Perform opening and closing duties 

Help to maintain a clean and presentable work environment 

Maintain a positive, outgoing demeanor during service 

Be safety conscious to promote the safety of ones self, co-workers and guests at all times 

Adhere to company policy and procedures 

Perform other duties as assigned by management 

Host Qualifications: 

Prior host or other front of house experience in a high-volume restaurant operation 

Prior related experience requiring excellent customer service, cash handling, service recovery and problem-solving skills 

Strong written and verbal communication skills; computer proficiency required 

Ability to work in a fast-paced environment while managing the needs of guests 

Ability to work cohesively with co-workers throughout the restaurant 

Possess a passion for hospitality and a love of the food & beverage industry 

Ability to work a flexible schedule 

Ability to lift, carry, push, pull and place objects weighing up to 25 lbs. Requires frequent bending, reaching overhead, and twisting. Must be able to stand or walk for an extended period or for an entire work shift. 

Emmy Squared/Pizza Loves Emily is an Equal Opportunity Employer and treats all applicants for employment equally based upon job-related qualifications and without regard to race, sex, color, age, sexual orientation, gender identification, marital status, military or veteran status, national origin, disability, religion, political activity, or any other characteristic protected by law.