In this Hospitality Manager role you will manage high-impact client-facing events across all Barclays businesses. This role is essential to maintaining the delivery of hospitality and ticketing services to the front office, including the activation of strategic Barclays sponsorships, key client engagement activities, colleague/citizenship ticket programs, and the deployment of new technology portals. Your ability to autonomously drive your work and lead large projects or campaigns will be crucial. You will provide end-to-end service, ensuring seamless execution and delivery.
To be successful as a Hospitality Manager, you should have experience with:
• Events and hospitality. While experience in the Financial Services (FS) industry is beneficial, we are also open to candidates from other industries who can bring fresh perspectives and innovative ideas to the table.
• Ability to drive your own work independently, demonstrating considerable self-management.
• Proven ability to lead large projects or campaigns showcasing your capability to manage high-impact events from start to finish.
• Expertise in providing end-to-end service, ensuring seamless execution and delivery of all aspects of sponsorship and hospitality management.
You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills.
This role is located in London
Purpose of the role
To plan, execute, manage and oversee a wide range of events and/ or hospitality initiatives, collaborating with internal stakeholders to understand business objectives and external vendors to develop creative and impactful event or hospitality experiences
Accountabilities
Development, planning and strategic oversight of events of any format, including conferences, seminars, product launches, client appreciation events, external partnership events, sponsored conference programmes, internal engagement events client entertaining through hospitality & ticket only and other marketing initiatives.End to end management all aspects of event logistics, including format proposal, all venue and vendor selection and management, production management, content development, delegate, host and speaker management and on site co-ordination of these, as needed.Management of the hospitality programme, through Barclays-owned sponsorship assets, contracted memberships and adhoc brokering for clients and internal stakeholders, where applicable.Understanding of and adherence to all applicable internal controls throughout the planning process as well as identifying and mitigating potential areas of risk.Post event or hospitality assessments to analyse the success of each initiative and identify areas for improvement.Expert advisor and partner to stakeholders and hosts to ensure event delivery meets their aims and objectives, in certain cases.Build and maintenance of industry relationships with suppliers and industry experts to stay at the forefront of event & hospitality trends, technology advances, new openings and best practices, where applicable.Assistant Vice President Expectations
To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions.Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomesIf the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes.Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda.Take ownership for managing risk and strengthening controls in relation to the work done.Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy.Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively.Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience.Influence or convince stakeholders to achieve outcomes.All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.