PENNYMAC Pennymac (NYSE: PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U.S. mortgage loans and the management of investments related to the U.S. mortgage market. At Pennymac, our people are the foundation of our success and at the heart of our dynamic work culture. Together, we work towards a unified goal of helping millions of Americans achieve aspirations of homeownership through the complete mortgage journey. A Typical Day The Associate - Precision Review at PennyMac plays a crucial role in supporting the validation of income and assets, assisting with escalations, ensuring adherence to service level agreements (SLAs), and contributing to performance metrics. The Associate will work closely with the team to ensure daily operations run smoothly, fostering continuous improvement and efficiency in the department + Review mortgage loan files that have failed guideline checks due to Change in Circumstance (CIC), policy exceptions, or significant data changes after initial approval. + Understand and apply investor guidelines (e.g., Fannie Mae, VA, FHA) related to common changes in loan amount, interest rate, LTV, appraisal value, occupancy, and credit. + Perform thorough reviews of loan data in Encompass, comparing it to AUS (automated underwriting system) findings, credit reports, appraisals, and other relevant documents to identify the root cause of the failure. + Troubleshoot guideline failures by evaluating potential solutions and determining the appropriate course of action. + Communicate effectively with the underwriting and credit policy team to clarify guidelines, discuss potential resolutions, and obtain necessary approvals. + Adhere to service level agreements (SLA) by reviewing documentation and rendering decisions in a timely manner. + Work with team members and leadership to foster a supportive and cooperative work environment. Provide input for process improvements. + Actively seek methods to streamline business processes related to guideline review and data variance resolution. What You’ll Bring + Bachelor’s degree in Business, Finance, or a related field (or equivalent experience). + Minimum of 1-3 years of experience in mortgage operations or a related financial services role. + Ability to assist with escalations and adhere to SLA compliance. + Strong analytical skills with a familiarity in reporting tools and data analysis. + Excellent communication and team collaboration abilities. + Ability to work effectively in a fast-paced environment with attention to detail and accuracy. Why You Should Join As one of the top mortgage lenders in the country, Pennymac has helped over 4 million lifetime homeowners achieve and sustain their aspirations of home. Our vision is to be the most trusted partner for home. Together, 4,000 Pennymac team members across the country are guided by our core values: to be Accountable, Reliable and Ethical in all that we do. Pennymac is committed to conducting a business that makes positive contributions and promotes long-term sustainable growth and to fostering an equitable and inclusive environment, where all employees and customers feel valued, respected and supported. Benefits That Bring It Home: Whether you're looking for flexible benefits for today, setting up short-term goals for tomorrow, or planning for long-term success and retirement, Pennymac's benefits have you covered. Some key benefits include: + Comprehensive Medical, Dental, and Vision + Paid Time Off Programs including vacation, holidays, illness, and parental leave + Wellness Programs, Employee Recognition Programs, and onsite gyms and cafe style dining (select locations) + Retirement benefits, life insurance, 401k match, and tuition reimbursement + Philanthropy Programs including matching gifts, volunteer grants, charitable grants and corporate sponsorships To learn more about our benefits visit: https://pennymacnews.page.link/benefits For residents with state required benefit information, additional information can be found at: https://www.pennymac.com/additional-benefits-information Compensation: Individual salary may vary based on multiple factors including specific role, geographic location / market data, and skills and experience as defined below: + Lower in range - Building skills and experience in the role + Mid-range - Experience and skills align with proficiency in the role + Higher in range - Experience and skills add value above typical requirements of the role Some roles may be eligible for performance-based compensation and/or stock-based incentives awarded to employees based on company and individual performance. Salary $40,000 - $60,000 Work Model OFFICE