Help Desk Technician Job Category: Intelligence Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular Percentage of Travel Required: Up to 10% Type of Travel: Local * * * **CACI** seeks a Help Desk Technician to become an Intelligence Operations Controller for our new and growing team supporting the customer’s Space Mission in Virginia! **What You’ll Get to Do** : The position is part of a 24 X 7 X 365 crew who monitors ground equipment and services scheduled by users within an automated planning and scheduling system. Tasks include monitoring the status of initiated services, rescheduling as necessary for interrupted services, and assisting with service setup and execution. The Intelligence Operations Controller is a key part of a new and growing operations center team, responsible for ensuring the success of multiple mission threads in support of national security. **More About this Role** : + Get to certify in multiple operator positions, representing new capabilities for the customer + Receive subject matter and on-the-job training provided prior to certification testing + Reinforce standard practices, procedures, and policies + Support payload operations in coordination with other team members + Communicate effectively and collaboratively with teammates, leads, and stakeholders + Work hand-in-hand with on-site government and team leads **You’ll Bring These Qualifications** : + **A TS/SCI with Polygraph** is required to begin employment. **Required Skills** + Strong analytical and troubleshooting skills + Ability to learn new systems and capabilities with little direction + Fundamental understanding of satellite communication systems + Routine interaction with multiple stakeholders + Solid written and oral communication + Ability to multi-task + Support 24 x 7 x 365 rotational shifts **These Qualifications Would be Nice to Have:** + Experience supporting on-site operations environment and/or SIGINT collection + Experience in a 24 x 7 x 365 environment + Knowledge of theoretical and practical aspects of satellite communications​ This position is contingent on funding and may not be filled immediately. However, this position is representative of positions within CACI that are consistently available. Individuals who apply may also be considered for other positions at CACI. ______________________________________________________________________________ **What You Can Expect:** **A culture of integrity.** At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation. **An environment of trust.** CACI takes pride in fostering a diverse and accessible culture where every individual feels supported to chart their own path. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality. **A focus on continuous growth.** Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy. **Your potential is limitless.** So is ours. Learn more about CACI here. (https://careers.caci.com/global/en/life-at-caci) ______________________________________________________________________________ **Pay Range** : There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here (https://careers.caci.com/global/en/employee-benefits) . The proposed salary range for this position is: $60,100 - $123,300 _CACI is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, disability, status as a protected veteran, or any other protected characteristic._