Help Desk Networking Technical Support Analyst (Jobs in North Chesterfield, VA) Requirement id 152254 Job title Analyst Job location in North Chesterfield, VA Skills required Help Desk, Excellent Communication Skills, MS Office Suite, Networking Technical Support Open Date 10-Mar-2025 Close Date Job type Contract Duration 6 Months Compensation DOE Status requirement --- Job interview type --- Email Recruiter:coolsoft Job Description Analyst: Help Desk, Excellent Communication Skills, MS Office Suite, Networking Technical Support Onsite No of Submissions : 2 Start date : 04/01/2025 End Date : 09/30/2025 Submission deadline : 03/14/2025 Client Info : VSP Note: * Agency Interview Type: In Person Only * VITA Services support analyst Description : Virginia State Police is seeking a support analyst to assist agency personnel in their interaction with the Virginia Information Technology Agency (VITA). The successful candidate will: 1. Assist agency personnel in problem resolution by ensuring that VITA support tickets are routed correctly and resolved in a timely manner. 2. Assist with researching and communicating technical information between the agency personnel and the VITA resources working the problem tickets. 3. Assist with escalating highly impactful tickets with the VITA help desk. Typically, tickets will be related to issues with: 1. User identity management 2. End user devices such as PCs or printers 3. Network issues at agency locations The successful candidate should be eligible for hire by the agency. Power BI skills are a plus. Call502-379-4456 Ext 100for more details. Please provide Requirement id: 152254 while calling.