Description We are seeking a reliable and motivated Help Desk Analyst to join our IT support team. The ideal candidate will have basic support experience, including troubleshooting hardware and software issues, as well as hands-on experience with Active Directory password resets. If you are passionate about providing excellent customer service and helping users resolve technical problems, we want to hear from you! Key Responsibilities: + Provide basic technical support to end-users, troubleshooting hardware/software issues + Assist with Active Directory password resets and user account management + Log and track support tickets to resolution + Communicate effectively with users to understand and resolve issues Requirements Basic experience in help desk or technical support Hands-on experience with Active Directory password resets Strong communication and customer service skills Problem-solving ability and attention to detail Technology Doesn't Change the World, People Do.® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .