Kforce has a client that is seeking a Help Desk in Delray Beach, FL. Responsibilities: * Help Desk will follow established problem resolution procedures in resolving software problems and applied corrective service to upgrade software * Run diagnostics and determine possible hardware problems and repairs * Follow established problem determination procedures in performing hardware problem analysis * Perform broadcasting, video conferencing and audio/visual support for meetings * Install communications equipment and associated software * Coordinate with other technical staff in identifying and resolving problems that may be related to conflicts between the applications and client or server operating systems or network infrastructure * Responsible for PC Ghost and Virtualized Desktop images * Responsible for Mobility, including but not limited to, laptops, tablets, smartphones * Responsible for printers, copiers, scanners, cameras and other peripherals * As a Help Desk, you will set up all the equipment, meetings can run up to 3 hours * PC imaging laptops, not doing the fixing laptops, not doing major hardware * Basic networking, they have networking specialist if needed