Healthcare Navigator
WestCare
POSITION SUMMARY:
Person in this position will be primarily responsible for working with VAMCs and other healthcare systems ensuring appropriate care coordination for Veterans. Essential Job Functions include those listed below.
ESSENTIAL JOB FUNCTIONS:
Assist Veterans in getting access to appointments when needed. Assist with enrollment. Help gain access to appointments. Supporting Veterans in identifying health care needs. Working collaboratively with health care teams to facilitate access to care. Communicating with Veterans and health care teams about appointments. Assist Veteran in utilizing available services including preventative health care. Help Veteran identify barriers to adhering to recommended health care plans. Assist Veterans in understanding and communicating with providers to make informed decisions about health care. Problem-solve barriers to care (i.e., transportation, childcare) Provide education or create linages for Veterans to learn about wellness related topics. Must Embrace and embody the mission, vision, guiding principles, clinical vision, and goals of WestCare Foundation; and Perform all other duties as assigned.
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