At Medigas, the healthcare division of Linde Canada, Inc., you’ll join talented and diverse people throughout Canada, all working hard to make a difference in our client’s lives and make our organization successful. You will work to support, develop and implement challenging and meaningful client-focused programs and you will be trusted to take on responsibility early in your career. Our employees’ contributions are valuable to our company, our clients, our communities and our shareholders.
Since the late 1960s, Medigas has been a leader in serving the Canadian healthcare market with the provision of home oxygen therapy, respiratory services, medical gases and related medical equipment. Everything we do is born out of our commitment to help people live better lives and to support the medical professionals who make it all possible.
For more information about the company and its products and services, please visit www.linde.com
At Medigas, every day is an opportunity: an opportunity to learn, to grow, to share success and to contribute to one of the world’s leading industrial gas and engineering companies. Seize the opportunity: take your next step with us and join our team.
Healthcare Insurance Coordinator (Full Time) - Edmonton, AB
Primary Purpose
To initiate third party funding for Medigas clients and ensure proper guidelines are met for ongoing funding. Position reports to the Insurance Manager.
Key Accountabilities
Work with various insurance agencies to manage funding authorization for clients. This may include booking testing appointments as required to comply with funding agency requirements.Collaborate with staff from other departments to gather relevant information Correspond with physician’s offices for information required for funding purposesReview unbilled orders and work with clinical and billing staff to resolveReview zero-dollar accounts and work towards moving to non-zeroMonitoring clients whose funding authorizations are due to expire and taking the necessary steps to secure ongoing funding prior to expiration dateWork very closely with both the Clinical and billing staff to ensure KPI’s are metNotify billing department when to start, suspend, restart or discontinue billing according to authorization statusEntering authorizations in ERP SystemAccurate documentation of all clinical notes and communications with staff, testing facilities and physician’s offices in EMR systemIdentify and report risks or potential issuesRecommend improvements to increase process efficiency and effectivenessEscalate non-compliance with policies and procedures to Insurance ManagerAddress customer phone and/or email inquiries promptly