New York, New York, USA
26 days ago
Health Account Manager - NYC

The AdTheorent Health Account Manager owns the client-facing relationship post-sale and ensures superior client service through excellence in campaign management, relationship development, client retention and incremental sales. In addition to regular client communication, Account Managers interact across AdTheorent’s internal departments as well as the partner landscape on behalf of their clients.

The ideal candidate will have prior experience in a client-facing role in the digital marketing and/or media agency space, with a special focus on Healthcare and Pharma.

Responsibilities Include:

Manage and maintain cross-channel, programmatic advertising Health/Pharma vertical campaigns (i.e. display, video, native, rich media) in partnership with clients and internal teams to help clients connect with their customers Serve as the main point of contact for assigned accounts and ensure client deliverables and campaign needs are met in a timely manner Coordinate with internal teams to build Health specific audiences, launch campaigns on time, and drive optimal performance throughout the campaign’s flight Develop a thorough understanding of AdTheorent Health products and services to upsell when performance and/or offerings align with customer’s business needs Partner with Data Analytics to prepare regular and post-campaign reporting presentations to analyze performance and provide recommendations and new opportunities for future campaigns Collaborate with Sales Managers to strategize and identify ways to optimize campaign performance to drive peak results for clients and health audiences Ensure excellent customer satisfaction levels with every customer engagement Keep abreast of digital media developments and industry technologies and capabilities within the Health/Pharma space
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