* Present customers with food/beverage recommendations, take their orders and relay to kitchen and/or bar staff accordingly Supervise and serve food/beverages according to the brand’s set procedures and standards to ensure outstanding customer service Take charge of customers’ bill payments and complaints and escalate complex issues to the Supervisor Supervise and follow up on the execution of food/beverage preparation techniques in accordance with the brand and report non-conformities to the Manager Participate in achieving set targets for the brand shop Participate in the restaurant’s opening / closing duties, including counting / recording tips whille ensuring the respect of the norms and internal standards Prepare and send the daily order to the storekeeper to refill the needed items Conduct, upon need, briefings for the assigned team members * Present customers with food/beverage recommendations, take their orders and relay to kitchen and/or bar staff accordingly Supervise and serve food/beverages according to the brand’s set procedures and standards to ensure outstanding customer service Take charge of customers’ bill payments and complaints and escalate complex issues to the Supervisor Supervise and follow up on the execution of food/beverage preparation techniques in accordance with the brand and report non-conformities to the Manager Participate in achieving set targets for the brand shop Participate in the restaurant’s opening / closing duties, including counting / recording tips whille ensuring the respect of the norms and internal standards Prepare and send the daily order to the storekeeper to refill the needed items Conduct, upon need, briefings for the assigned team members * Technical Degree in Food and Beverage or Hospitality Management Minimum 3 years of experience in F&B operations / Café , out of which 1 year in a similar role Fluency in English

 

Commercial Understanding\: level 1 Communication Skills\: level 2 Cultural Awareness\: level 1 Customer Focus\: level 1 Driving and Achieving results\: level 2 Initiative\: level 2 Teamwork\: level 2 * Technical Degree in Food and Beverage or Hospitality Management Minimum 3 years of experience in F&B operations / Café , out of which 1 year in a similar role Fluency in English

 

Commercial Understanding\: level 1 Communication Skills\: level 2 Cultural Awareness\: level 1 Customer Focus\: level 1 Driving and Achieving results\: level 2 Initiative\: level 2 Teamwork\: level 2