Work Location:

New York, New York, United States of America

Hours:

40

Pay Details:

$200,000 - $280,000 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. 

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:

Technology Solutions

Job Description:

The Head of US Digital Onboarding, Servicing, Payments, Deepening and Omni-Channel technology capabilities leads the engineering, delivery and operations for key platforms that deliver on the digital Onboarding, Servicing, Payments, Deepening and Omni-Channel technology capabilities.

Depth & Scope:

Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as requiredDelivers large scale initiatives thru an agile@scale operating model in support of Digital across Onboarding, Servicing, Payments, Omni Channel, and Deepening value streams in order to deliver on the US vision for AMCB to be the most America's Most Convenient Digital BankDelivers the outcomes for the omni-channel architecture and engineering for the USReduces delivery time to market, increase velocity and optimize cost per OKRs and 3 year roadmapEnsures stable and secure platform capabilities meeting all regulatory and resiliency requirementsDefines and reports on the KPI/KRI and other measures of success for digital capabilitiesIncubates and builds maturity for adoption for digital capabilitiesBuilds processes and capabilities required to intake new and emerging technologies at the bank for digitalPoint of escalation to resolve any challengesActively promotes the program under his/her oversight amongst the peers within the bankDevelops and nurtures the team of high performing technology leaders with an engineering mindset

Education & Experience:

Bachelor’s degree is preferred10+ years of experience in the financial services or related industryExtensive experience in mission-critical front office systems, high-performance software development, and Software Reliability Engineering. processesHands-on expertise in creating and driving technology vision, strategy, and implementation roadmapsStrength in cross-cultural communications and leading large collaborative teamsProven experience in managing and leading teams in a regulatory and risk-focused environmentIn-depth knowledge of modern software engineering frameworksStrong analytical skills and experience working with data and technology-driven solutionsExperience delivering large scale efforts using scaled agile

Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. 

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

If you are an applicant with a disability and need accommodations to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com. Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.