Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people’s varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche, where every voice matters.

Head of Supply Chain (Sub-chapter lead Supply Chain)

A healthier future. It’s what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come. Creating a world where we all have more time with the people we love. That’s what makes us Roche

You are responsible for driving the strategy, performance and continuous development of the supply chain organization of Diagnostics Spain. The role oversees the end to end process of demand planning, warehousing, inventory management, sales order,  claim management and delivery to end customers/clients, ensuring excellent customer experience and compliance with local and global standards. 

You foster collaboration across teams, optimize processes and ensure continuous alignment with overall business objectives and strategy. The role requires strong leadership, business acumen and process management expertise to continuously develop the people and improve supply chain performance. 

The successful candidate will report to the Director of Finance & Operations DIA Spain and will be leading a team of leaders and individual contributors.

 More specifically, your role will include the following responsibilities:

Develop mid to long term Supply Chain strategy to address business changes in a complaint and cost effective way

Review of Supply Chain organizational performance and efficiency (incl. external benchmarking) 

Review of warehousing infrastructure (hardware and software) to ensure continuous delivery and mitigation of operational risks

Ensure organizational structure, roles and responsibilities are defined to maximize organizational effectiveness

Define clear yet simple KPIs to foster high quality delivery, continuous improvements, collective ownership and individual accountability 

Drive close communication and collaboration with other functions and commercial teams, follow the customer first principle to ensure high quality experience

Be responsible for Supply Chain budget to maximize outcomes and high quality delivery experience 

Continuously improve supplier management practices to maintain highest standard and achieve excellent collaboration

Represent and actively contribute in Global and Regional Supply Chain forums to support/drive/implement key initiatives while ensuring local needs are well represented 

Drive and timely implement local and global projects in the area of Supply Chain (ie: SAP, EWM etc.)

Establish goal oriented culture and review mechanisms, define individual goals, stimulate employee’s full potential and contribution to the organization

Build a robust performance management system, make regular evaluation and provide timely feedback and coaching for the employees 

Promote accountability and facilitate efficient communication & collaboration within the team and across functions

Develop a comprehensive talent management strategy, and build a high-performing warehouse organization

Who you are:

You are an experienced people leader with enterprise focus, promoting diverse and inclusive environments, and a focus on the right work for the highest impact

You are able to articulate a vision for the end-to-end supply chain and inspire people to join you on the journey

You provide focus and clarity in the face of complexity, uncertainty, ambiguous circumstances 

 You are an excellent communicator with the ability to influence decisions, clearly articulate complex concepts and leading by example

 You are someone who seeks common ground to resolve conflicts and builds bridges across the organization

You are a people oriented person with a track record of listening, coaching and empowering people

You excel at combining your expertise in Supply Chain with curiosity and deep understanding of business needs

You actively encourage a culture of experimentation and develop individuals & teams

Qualifications and experience:

Higher Education Degree (MA, MS, MBA, PHD)

Minimum 7 years of previous experience in leadership positions and people management

Experience in Supply Chain function including demand forecasting, inventory management, logistics, distribution and customer satisfaction management

Business acumen and knowledge of complex logistics set-up (ie: cold-chain)

Solid experience in project management, leading changes and managing conflicts

Supply Chain management softwares (SAP, WMS, TMS) and data analytics tools

Fluent level of Spanish and high level of English

In return, we are committed to providing you with an open, supportive and challenging environment in which you can grow and develop your skills.

At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we’ve become one of the world’s leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.

Roche is an Equal Opportunity Employer.