Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Team Summary

The Products & Value-Added Service (VAS) team in Thailand is responsible for developing product strategy, providing the thought leadership, long-term strategy / design for consumer payments and will be responsible for achieving the markets’ VAS revenue and sales targets across all categories including Risk and Data Solutions, Issuing Solutions, Digital Solutions, Network Solutions, and Innovation across the market.

This team will have significant interaction with the SMT (Singapore, Malaysia, Thailand cluster and Regional Market Support Centre product teams) and collaborate with cross-functional teams within Visa. In addition, the Products & VAS team also serve as key influencers of the broader payments and VAS strategy in the market that helps drive innovation and growth in the large ecosystem.

What a Head of Products & VAS does at Visa:

The Head of Products & VAS, Thailand will be responsible to lead the Thailand Products & VAS team, working closely with the Country Manager. The position will have significant interaction with all the major cross functional teams within Thailand and Regional Market Support Center Products & VAS teams  – Sales, Marketing, Risk, Finance, Consulting & Analytics, Client Services and Government Relations.

The primary responsibilities of the Head of Products & VAS, Thailand would include

Develop, deliver and activate consumer payments strategies across card and non-card paymentsAchieve key financial / business metric performance indicators for Visa Thailand products including revenue, operating expense budgets, CIF (credentials in force), payment volume and transaction volume, customer satisfaction scoreDevelop strategy for products and VAS for Thailand, including identifying market opportunities for new Visa products (card and non-card) value proposition and go-to-market strategyCollaborate with financial institution clients (GTM partners) to identify opportunities and successful launch or refresh clients’ Visa offeringsDevelop pipeline of product enhancements, developments and acceleration plans and launch new product initiatives on time, within budget and across multiple clientsLead solution designs to meet clients’ needs collaborating with Visa subject matter expertsBridge client’s business leaders, technical leaders and relevant parties to advance solution implementationAct as the senior-level point-of-contact for clients on innovation, consumer, digital solutions and major payments trends / developmentsLead the Thailand Products & VAS team, a team of innovative and engaged individuals focused on delivering best in class products to address local customer preference and anticipated needs

Why this is important to Visa

This role is responsible for driving the growth and expansion of Visa solutions and VAS in Thailand – this includes direct revenue goals as well as product penetration and ecosystem development goals. The Head of Products & VAS in a market will act as a key influencer in the country leadership team and act as a key advisor to clients in the market.

Projects you will be a part of:

As Head of Products & VAS for Thailand, the successful candidate will be working on

Building and scaling Visa’s solutionsAccelerating the growth of Visa Solutions with banks in ThailandIntroducing, enabling and expanding the use of Visa’s new products and VAS solutions (including new acquisitions) in the market to drive direct and indirect revenueRegularly interfacing with key payment ecosystem leaders – including issuers, merchants, regulatory bodies and industry experts

Employees expected to work from the office 3 set days a week with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

What you will need:

15+ years of experience and strong understanding of trends and themes in payments and commerce, futurist outlook and passion for technology and innovationExperience in the retail bank/consumer cards marketing businesses coupled with at least 8 years of experience in developing and launching new banking services, debit and credit cards, e-payment services and other digital products/services in a financial institutionWorld-class International standard level of client-facing and presentation skillsProven records of designing solutions for issuers, merchants and ability to connect business leaders with technical leadersStrong business acumen and management skillsDegree qualified in business and/or technology. Post graduate qualifications highly desirable. Top tier MBA strongly preferred

What will also help:

Understanding of Visa business and organization strongly preferredPassion for the transformative power of technology for the good of the worldAn impressive record of digital products/services delivered from idea through to commercializationAbility to connect the dots between product, design, technology, and strategy to solve complex problemsTrack record for a proven ability to attract, hire and train top talent

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.