ReqID: UNI0000MF **Joining Arup** Arup is a multi–disciplinary firm of designers, planners, engineers, consultants, and technical specialists, working across every aspect of today’s-built environment. Together we help our clients solve their most complex challenges – turning exciting ideas into tangible reality as we strive to find a better way and shape a better world. Arup is a unique organisation that is trust-owned for our employees, which means that our people are at the heart of everything we do. As a people-centric organisation, we are committed to creating an inclusive and supportive work environment where everyone can thrive and achieve their full potential. Our employees are empowered to make decisions and take ownership of their work, which fosters a culture of innovation and collaboration. At Arup, we value diversity and strive to create a workplace that reflects the communities we serve. As a result, we attract and retain some of the brightest and most talented professionals in the industry. **The Opportunity** The Global Head of Business Growth and Systems is responsible for centralised services that drive business growth, focused on business development, sales, and client account management. This role works closely with the Global Priority Pursuits Leader, members of the Business and Markets Executive, and fellow MCBD leadership team to guide the development and implementation of market and client strategies designed to integrate the priorities of our integrated business plan (IBP), with our priority pursuit and client programs. This includes responsibility for the development and deployment of sales systems and business processes to ensure high-quality, firm-wide pipeline data and reporting to enable forecasting, scenario planning and informed business decisions. + Leads the Business Growth and Systems team, setting its vision and work programme.  + Leads development and delivery of global sales programs including priority pursuits, the client programme, and client data and systems, enabling the growth of Arup’s business at scale and extending market penetration.​ + Collaborates closely with the Chief Officer for Business and Markets, the Business and Markets Executive, Region, Commercial and Finance leadership, championing a business partner mindset for the team. + Ensures the team is high-performing and aligned with Arup's goals. **Client Programme** + Oversees the development and delivery of the global client programme, evolving its governance and use of tools to grow the firm-wide impact of managed clients. + Ensures ongoing review and assessment of the client programme to inform client selection and segmentation in a consistent way worldwide, enabling a client centered approach to business. + Advises on the development ofbusiness requirements to guidebest practice tools, resources, and training for client-facing teams to enhance their ability to engage with clients confidently and effectively, including defining capability and professional development requirements to enhance Arup’s client relationship management **Priority Pursuits** + Oversees the development and delivery of the global priority pursuits programme, advising on the governance and tools to grow firm-wide impact and oversees the team supporting global priority pursuits. + Advisor to the Head of Global Priority Pursuits, with responsibilities spanning the proposal process, including writing, editing, and reviewing proposals to ensure high-quality and competitive submissions.​ + Responsible for monitoring and reporting programmes that support priority pursuits, with a focus on identifying trends and barriers leading to improved market penetration, expanding the firm’s capture capability of high-profile projects. **Clients Systems** + Oversees the development and delivery of firm-wide client systems including CRM, Bid Sites, MCBD SharePoint sites and data environments required for bidding, clients and business growth,with a focus on user experience, efficiency and effectiveness. + Sets the requirements for design, development, and implementation of systems improvements, and ensures strong governance, data quality and custodianship of sales and sales enablement tools. + Leads the application, scalability and deployment ofAI and data-driven approaches to enhance efficiency and effectiveness of client management and work winning processes. + Oversees the contractual relationship and contracts with external vendors and service providers.​ **Reporting & Analytics** + Responsible for development of sales reporting and analytics, setting the visionand championing the use of data in making key business decisions. + Advises on performance / analytics solutions to drive overall business growthbringing adata-driven approaches for generating business insights through data analytics and information visualization. + Oversees the development and deployment of firm-wide training programs that improve theunderstanding, value and use of CRM data across the business in decision making, client management and work winning activities. **Is this role right for you?** Qualifications; + Degree and/or executive education in business management, sales,marketingand/or postgraduate professional qualification in marketing would be preferred.  Knowledge and experience:  + Significant experience and proven successin sales management,leading sales,biddingand/orclient teams. + Internationalexperiencein planning,executingand winning strategic pursuits relating to large complex projects.  + Knowledge of current trends and developments in sales, clients, pursuits particularly within the AEC industry.  + Grasp ofcurrent procurement processes, practices and norms within the AEC industryspanninga wide range of geographies (North America, Asia Pacific,Europeand UK). + Experience ofmanagingaccount-basedclient programmes. + Provenexperience ofcollaborating effectivelywith senior leaderswithinlarge and complex client organisations.  + Membership of a relevant professional body is encouraged. Skills and attributes:  + Strong strategic thinking and analytical skills.  + Excellent communication and interpersonal skills. + Ability to work collaboratively in a fast-paced, dynamic environment. + Ability to build influential senior executive relationships ina globalorganisation. + Competitive drive, client-first approachand strongoutcomesfocus. + Proficiencyin Microsoft Office Suite,CRMSoftware, MSTeamsandSharePoint environments. + High-level of personal integrity and commitment to Arup’s aims, including our aim tomaintain‘straight andhonourabledealings’.  + You will have significant previousexperienceinstrategicsales at a global scale, and success in driving programmes that attract andretaincustomers for long-term success. **What we offer you** At Arup, we care about each member’s success, so we can grow together. Guided by our values, we provide an attractive total reward package that recognises the contribution of each of our members to our shared success. As well as competitive, fair and equitable pay, we offer a career in which all of our members can belong, grow and thrive – through benefits that support health and wellbeing, a wide range of learning opportunities and many possibilities to have an impact through the work they do. We are owned in trust on behalf of our members, giving us the freedom, with personal responsibility, to set our own direction and choose work that aligns with our purpose and adds to Arup’s legacy. Our members collaborate on ambitious projects to deliver remarkable outcomes for our clients and communities. Profit Share is a key part of our reward, enabling members to share in the results of our collective efforts. We also provide Private medical insurance, Life assurance, Accident insurance and Income protection cover. In addition, you’ll have access to flexible benefits to help you look after all aspects of your wellbeing and give you the freedom and flexibility to find the best solutions for you, your family, and your individual needs. **Different people, shared values** Arup is an equal opportunity employer that actively promotes and nurtures a diverse and inclusive workforce. We welcome applications from individuals of all backgrounds, regardless of age (within legal limits), gender identity or expression, marital status, disability, neurotype or mental health, race or ethnicity, faith or belief, sexual orientation, socioeconomic background, and whether you’re pregnant or on family leave. We are an open environment that embraces diverse experiences, perspectives, and ideas – this drives our excellence. Guided by our values and alignment with the UN Sustainable Development Goals, we create and contribute to equitable spaces and systems, while cultivating a sense of belonging for all. Our internal employee networks support our inclusive culture: from race, ethnicity and cross-cultural working to gender equity and LGBTQ+ and disability inclusion – we aim to create a space for you to express yourself and make a positive difference. Discover more about life at Arup at We are committed to making our recruitment process and workplaces accessible to all candidates. Please contact Sarah Graham at to let us know if you need any assistance or reasonable adjustments throughout your application or interview process, and/or to perform the essential functions of the role. We will do everything we can to support you. **Our Application Process** To understand what to expect next, please visit Stay safe online – Arup will never ask for your bank details as part of our recruitment process. Recruitment Agencies - We have a Preferred Supplier List of trusted partners to assist us when required and do not acknowledge any speculative CVs or unsolicited candidate introductions from agencies not on the list. ** ** **Closing Date: 24th March 2025** EOE-Protected Veterans/Disability