At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.
Job DescriptionWith its very strong enterprise focus on Payments, U.S. Bank is committed to growing the Co-Brand segment of our Consumer and Small Business Card portfolio by hiring a senior executive to lead this business into the future. This role is a key member of the Payments- Consumer and Small Business (PCS) leadership team and is responsible for bringing together our Product, Relationship and Technology capabilities to grow and serve clients in an integrated, holistic manner. The Head of Co-Brand leads U.S. Bank’s Co-Branded Credit Card organization which consists of over a dozen partners including Harley Davidson, Kroger, State Farm, BMW, Ameriprise and others. This business develops deep strategic partnerships with
various retailers, airlines and other businesses to offer rewards credit cards while generating $0.8B in annual revenue.
The Head of Co-Brand will be responsible for managing, growing, and deepening our co-brand partner relationships. S/he will create shareholder value, grow market share, and accelerate revenue by building deeper relationships with our partners. The successful candidate will collaborate closely with the company’s leadership team and applicable business partners to build and deepen client relationships and bring the best of U.S. Bank to our partners. Key business responsibilities include managing the overall P&L of the business, driving sales and relationship management, developing the multi-year strategy, managing current products and new product innovation, risk management, and vendor oversight
As a key member of the PCS leadership team, the successful candidate will collaborate closely with the company’s top leadership team to establish the vision, strategy, and execution for U.S. Bank’s Co-Brand business in delivering best-in-class products, digital capabilities, client and teammate experiences, drive a culture of inclusivity and accountability, and engage and motivate the platform through a large, transformative journey. The right candidate will ensure U.S. Bank culture is at the forefront of the transformative journey with a strong emphasis on the bank’s values and culture while maintaining a focus on achieving superior business results.
KEY RESPONSIBILITIES
Develop and Drive Strategy: As a member of the PCS Leadership team, this leader is responsible for developing and driving the U.S. Bank enterprise strategy in partnership with the broader leadership team within PCS and other top layers of the organization
Drive Profitable Growth: In partnership with company leadership, develop and execute a winning growth strategy for our Co-Brand portfolio. Identify opportunities and gaps and provide a roadmap for the future for competitive market differentiation which delivers sustainable scale and increased market share.
Provide leadership: Lead, motivate, and inspire a diverse, cross functional employee population to fulfill the strategic objectives of the business. Attract, retain, and develop a high performing team, committed to achieving success. Develop a pipeline of future talent within the business, and source external top talent as the business continues to expand.
Interconnected Growth: Be a champion of driving our interconnected business model by working closely with key strategic business partners to drive new client acquisition and depth across our client set.
Develop Differentiated Customer Experiences: Build and lead a culture of service and growth with existing and new customers, integrating U.S. Bank as a key, trusted partner in their overall business operation.
Manage ethics and compliance: Actively ensure compliance with all U.S. Bancorp policies and procedures such as Code of Ethics and all Anti-Money Laundering, Bank Secrecy Act, information security and suspicious activity reporting requirements, etc. Operate the business in accordance with U.S. Bank’s risk appetite and risk management parameters. Identify, understand, and communicate all material risks. Mitigate risk by meeting policy, procedure, and governance standards.
TALENT PROFILE/ KEY SKILLS
The successful candidate will have demonstrated success in building and leading high-performing, industry-leading client-focused teams. This executive will have experience leading a best-in-class organization, leveraging highly disciplined business, financial, operations, credit, and risk management processes, and demonstrated experience and success driving growth through new business development, deepening client relationships and delivering exceptional solutions for clients.
15+ years’ experience of progressive leadership delivering measurable outcomes and driving change through organizationally effective governance.
15+ years’ experience in the Consumer or Payments space within a financial services organization of similar size and scale or FinTech organization.
Experience leading large, multi-faceted transformation projects in the payments, consumer or small business banking areas with a track record of effective execution and superior results.
Proven leadership and judgment to be able to hire, develop, and retain diverse and effective leaders who lead through change.
Strategic planning experience: critical thinking, problem-solving, and decision-making skills to facilitate growth and a proactive approach to business challenges.
Executive presence, proven ability to champion change across a large organization, and demonstrated experience directly and indirectly influencing senior-level management and key stakeholders.
Ability to communicate vision and inspire teams to achieve business results.
Pragmatic and innovative thinker and results-oriented leader driven by business opportunity and internal/external client expectations. Partners with others to promote the internal/external client experience. Open to feedback and shift in direction.
Knowledgeable of changing market conditions, operational and technological trends, evolving business practices, and regulatory expectations, and engages others to develop possible future policies, practices, and approaches to address these developments.
Uses rigorous logic and methods to analyze numerous options, solve difficult problems and develop effective solutions for the long-term platform development; handles complex concepts comfortably.
Strong business and financial acumen with a proven record of strategic planning, innovation, change management, and budget and resource management.
Drives for results — shows urgency and takes initiative, doesn’t let problem situations linger, and ensures service excellence and efficiency objectives are met.
Executes through the team — manages to high standards, empowers others, and holds them accountable while actively engaging and inspiring them at the same time.
Strong partnering and relationship management skills, including the ability to build long-term roadmaps for success, respond appropriately to changes in conditions, constructively resolve problems, align competing interests, and build consensus around strategies for success across multiple functional areas, working together on a common deliverable.
Utilizes strong negotiation and influencing skills to align interests across diverse constituencies, including suppliers, internal business partners, and regulators.
LEADERSHIP CAPABILITIES
Builds Teams and Talent: Embraces developing talent; builds and develops teams; strengthens organizational capabilities via talent
Drives for Results: Drives execution, continuously improves the core, and reallocates resources at pace
Disrupts & Challenges: Creates possibilities from new and innovative thinking; generates disruptive change; leads change
Leads Innovation: Encourages innovative thought; challenges the status quo; scales and invests in new ideas
Drives Vision and Purpose: Paints a compelling picture of the vision and strategy that motivates others to action
If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
Benefits:
Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
EEO is the Law
U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal KNOW YOUR RIGHTS EEO poster.
E-Verify
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $214,795.00 - $252,700.00 - $277,970.00U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.
Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.