PURPOSE Provide guests a unique and outstanding experience. Exhibit a friendly and professional demeanor in all guest interactions, warmly welcome and orient guests and provide effective and efficient guest service Must possess extensive knowledge in F&B Service and answer all queries associated with it. Provide proficient and professional Food & Beverage service to the guests by meeting and where possible, exceeding their expectations. JOB PROFILE Job Title: Head Hostess Grade: 9-Individual Contributor Region: Global Location: Global Function: Food & Beverage Reports To: Outlet Manager – Casual| All Day Dining Direct Reports: Not Applicable Financial Accountability: Not Applicable