NY HELP No Agency State, Department of Title Head Clerk - Vacancy ID# 186299 Occupational Category Clerical, Secretarial, Office Aide Salary Grade 17 Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF) Salary Range From $63361 to $80655 Annually Employment Type Full-Time Appointment Type Permanent Jurisdictional Class Competitive Class Travel Percentage 0% Workweek Mon-Fri Hours Per Week 37.5 Workday From 9 AM To 5 PM Flextime allowed? No Mandatory overtime? No Compressed workweek allowed? No Telecommuting allowed? No County Albany Street Address One Commerce Plaza 99 Washington Ave City Albany State NY Zip Code 12231 Duties Description The Head Clerk duties in the Division of Corporations, State Records, & Uniform Commercial Codewill include but are not limited to the following: • Under the supervision of a Business Document Specialist 5, Grade 20, or the Assistant Director of the Corporations Division, directs daily work activities in assigned sections within each unit of the Department of State’s Division of Corporations, State Records and Uniform Commercial Code.• Staff assigned to the UCC, Summons and State Records units perform various clerical functions such as printing, sorting, filing business records, answering phone calls, opening incoming mail, preparing and mailing service of process. The Head Clerk would supervise unit staff and assist with the overall management of the units. To successfully perform these duties, the Head Clerk should possess general management and computer skills and possess the ability to become knowledgeable about the various laws and statutes governing the functions of the units. • Additional tasks include but are not limited to: Responsible for monitoring productivity and arranging for necessary resources; analyzes operations to ensure work flows smoothly and is performed accurately, timely and in accordance with established rules and procedures; reviews the effectiveness of subordinate work units and recommends changes; tracks employee performance measure on a daily, weekly, monthly and yearly basis; sets work standards; reassigns work and staff as necessary to meet goals; evaluates subordinates and initiates training as necessary; acts as primary liaison with program counsel and management on complex filing issues; prepares written correspondence to explain problems or filing deficiencies to customers or their representatives, and to clarify and defend agency procedures and policies. Directly participating, assigning and overseeing staff in fulfilling the functions of any project assigned to the Division. Minimum Qualifications 70.1 TRANSFER QUALIFICATIONS:One year of permanent, contingent permanent, or 55 B/C service allocated to a Grade 15 or higher eligible for transfer and determined to be similar by Civil Service. COMPETITIVE MINIMUM QUALIFICATIONS:Permanent service in this title or one year of permanent competitive or 55-B/C service in a title SG-15 or higher and otherwise eligible for transfer under Civil Service Law. A list of titles approved for transfer is available through Civil Service GOT-IT at https://careermobilityoffice.cs.ny.gov/cmo/gotit/. 52.7 NON-COMPETITVE PROMOTON (NCP) QUALIFICATIONS: If there are no more than three qualified candidates in the promotion field for this position, the agency will request approval from the Department of Civil Service to fill this position via a Non-Competitive promotion (NCP) examination, pursuant to Section 52.7 of the Civil Service Law. To be eligible for the NCP, candidates must have one year or more of qualifying permanent service in a Department of State clerical, secretarial, or paraprofessional title allocated to Grade 12 or higher, or as a Principal Clerk Collection, SG-11, and must not have failed the last holding of the promotion examination for the title listed above. Civil Service may approve the permanent appointment of one of the qualified applicants without further examination.Note: Non-Competitive refers to not competing in an examination; the appointment will be competitive. The minimum qualifications for NCP appointment are:You must be a qualified employee of New York State and have had one year of permanent competitive or 55-b/55-c service in a clerical, secretarial, or paraprofessional title allocated to Grade 12 or higher, or as a Principal Clerk Collection, SG-11. Qualifying titles are listed on www.cs.ny.gov/examannouncements/announcements/36589titles.cfm** Only paraprofessional titles in an office environment will be considered qualifying. Service in a direct care title is not qualifying experience.It is essential that candidates clearly and concisely indicate exactly how they meet the above minimum qualifications in their resume. Failure to show how you meet the minimum qualifications above may result in disqualification and removal from consideration.PROVISIONAL QUALIFICATIONS: Based on the results of the canvass of the current eligible list for the Head Clerk the Department may elect to make a provisional appointment to this position rather than a permanent appointment. If a provisional appointment is made, the appointed candidate will be required to compete in the next holding of the Head Clerk exam and be reachable for appointment from the newly established eligible list. The minimum qualifications for Provisional appointment are:You must be a qualified employee of New York State and have had one year of permanent competitive or 55-b/55-c service in a clerical, secretarial, or paraprofessional title allocated to Grade 12 or higher, or as a Principal Clerk Collection, SG-11. Qualifying titles are listed on www.cs.ny.gov/examannouncements/announcements/36589titles.cfm** Only paraprofessional titles in an office environment will be considered qualifying. Service in a direct care title is not qualifying experience.Qualifying Experience for Appointment from the Eligible List:After one year of the service described in the Minimum Qualifications, successful candidates will be qualified for appointment from the eligible list.It is essential that candidates clearly and concisely indicate exactly how they meet the above minimum qualifications in their resume. Failure to show how you meet the minimum qualifications above may result in disqualification and removal from consideration.55 B/C Appointment:This position is eligible for 55B/C designation and candidates with 55B/C eligibility are encouraged to apply. Candidates must meet any open competitive minimum qualifications and must submit their current 55B/C eligibility letter along with their application. Additional Comments The Department of State is proud to be an equal opportunity employer. We encourage women, people of color, LGBTQ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, gender identity and/or expression, age, veteran status, disability status, arrest record or criminal conviction history, or any other category protected by law.We are happy to provide reasonable and religious accommodations during the hiring process for those in need. If you have a disability or special need that requires accommodation, please send a request to HRM.Recruitment@dos.ny.gov Some positions may require additional credentials or a background check to verify your identity. Name HR/CC Telephone 518-474-2752 Fax 518-402-3656 Email Address HRM.Recruitment@dos.ny.gov Address Street One Commerce Plaza 99 Washington Ave City Albany State NY Zip Code 12231 Notes on Applying If you are interested and meet the minimum qualifications above, email your cover letter, resume, and New York State Part 1 Application (https://dos.ny.gov/employment-opportunities) to HRM.Recruitment@dos.ny.gov. Please include Title, Location and Vacancy ID # you are applying for in the subject line of your email.