Johannesburg, South Africa
1 day ago
Head: Retail Channels, Inland Regions

Let's Write Africa's Story Together!

Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Job Description

ROLE DETAILS

Role overview

This role is accountable for the growth, viability, & profitability of the channel via targeted strategic partnering & support to Retail Intermediaries. The incumbent is accountable for achieving results through other managers and their teams, over periods of 2-5 years. Drives long-term value and change for the channel and segment.

Key Result Areas

Grow target market share, deliver on sales (Life APE, VNB, Revenue from New Solutions) and retention (NCCF) targets and ensure growth in customer numbers and clients.Build and maintain strong and mutually beneficial relationships with Retail Intermediaries.Own and continually co-create / enhance the Intermediary CVP and give them a reason to support our brand.Champion and lead Employee Benefits thought leadership.Analyze and act on strategic opportunities in the market using market insights and competitor analysis.Take decisions that will shift key Distribution Channel levers (Financial, Operational, Strategic, Technology, Data and People).Understand, monitor, and proactively act on the impact of local socio economic, regulatory, technological and industry trends on the Distribution Channel.Develop skill levels and productivity of the team.Ensure commercial soundness and manage expenses.Identify and manage risks to the organisation.Grow number of supporting IMEDsAllocate and utilise all resources in province to ensure that targets are met.Monitor and report on provincial results.Performance manage, coach & mentor direct reports.Ensure team compliance with internal policies and proceduresRepresent and position diverse customer needs within the product development process.

Qualifications and Experience required

Tertiary qualificationCFP ® recommendedFAIS complianceRE5 required and RE1 optional5 – 10 years’ sales r managerial experienceEmployee Benefits experience required

Competencies

StrategicLeading with InfluenceCollaboration (Relating)Customer FirstExecutionInnovation (Perspective)Personal Mastery (Learning)

Designs and executes a sound regional channel management programme to ensure contribution to the achievement of the business strategy. Develops and expands relationships with key channel partners in the areas of channel development, in an effort to improve customer experience.

ResponsibilitiesStrategic Partnering

Manage a significant segment of strategic partnering, ensuring robust partner identification, relationship building, and partnership agreement negotiation.

Sales

Sell complex, often customized products and services to significant customers and/or manage a significant sales department.

Pricing Strategy

Lead the development and implementation of the pricing strategy for an important portfolio, anticipating complex issues, challenges, and opportunities, and ensuring integration with related strategy.

Contract Management

Manage the delivery of a major part of the organization's contract management program while taking personal responsibility for a limited number of mission-critical contracts.

Leadership and Direction

Identify and communicate the actions needed to implement the function's strategy and business plan within the business area or department; explain the relationship to the broader organization's mission, vision, and values; motivate people to commit to these tenets and do extraordinary things to achieve local business goals.

Budgeting

Develop and/or deliver budget plans with guidance from senior colleagues.

External Partners - Incentive Programs

Manage the incentive program for a specific segment of external partners, implementing strategies to motivate high-level performance.

External Partners - Dispute Management

Manage specific sections of the dispute management process among the organization's external partners, taking action to negate significant operational disruptions.

Training development and delivery

Develop training courses to meet specific business requirements and performance needs. Support personal transformations by running complex leadership development programs.

Performance Management

Manage and report on the performance of a substantial, diverse team; set appropriate performance objectives for direct reports or project/account team members and hold individuals accountable for achieving them; take appropriate corrective action where necessary to ensure the achievement of team/personal objectives.

Organizational Capability Building

Use the organization's formal development framework to identify the team's individual development needs. Plan and implement actions, including continuing professional development specified by professional or regulatory institutions, to build their professional capabilities. Provide informal training or coaching to others throughout the organization in own area of expertise to enable others to improve performance and fulfill personal potential.

Skills

Adaptive Thinking, Change Management, Commercial Acumen, Cultural Awareness, Customer-Focused, Executing Plans, Financial Acumen, Large Group Presentations, Learning and Development (L&D), Negotiation, Negotiation Tactics, Performance Management Design, Policy Development, Servant Leadership

Competencies

Balances Stakeholders

Being Resilient

Builds Effective Teams

Business Insight

Communicates Effectively

Customer Focus

Drives Results

Ensures Accountability

Education

NQF Level 9 – Masters

Closing Date

11 February 2025 , 23:59

The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.

Old Mutual Limited is pro-vaccination and encourages its workforce to be fully vaccinated against Covid-19.

All prospective employees are required to disclose their vaccination status as part of the recruitment process.

Please refer to the Old Mutual’s Covid-19 vaccination policy for further detail. Kindly note that Old Mutual reserves the right to reinstate the requirement to vaccinate at any point if it is of the view that it is imperative to do so.

The Old Mutual Story!

Confirm your E-mail: Send Email