Budapest, Hungary
2 days ago
Guest Service Agent (Bellman / Doorman)

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

An art nouveau masterpiece on the Danube. Located in the heart of Budapest, our art nouveau palace Hotel embodies the spirit of Budapest’s Golden Era glam. From the moment you enter, savour the iconic wrought-iron peacock gates, pass through the Lobby adorned with over two million mosaic tiles illuminated with its striking chandelier, and let inspiration wash over you. Outside, views of the Danube and the picturesque Buda skyline stand before you. Spend the day exploring the sights, recharge in our Spa that harnesses the city’s heritage in wellness, then enjoy an innovative cocktail in our newly opened lobby bar MÚZSA.

Join the only hotel in Hungary with the @ForbesTravelGuide Five Star rating as a

Guest Service Agent  (Bellman /Doorman)

As a Guest Service Agent your main objective is to ensure our guests are well looked after from the start. As the first and last impression of the Hotel, this high profile department carries a special responsibility. The Guest Service Agent is stationed at the bell stand inside the hotel and greets each guest by name upon arrival and departure.

Main responsibilities:

assisting valet parking service upon guest’s request on vehicle parking, retrieval,assisting with unloading items from the vehicles and delivering it to the guest rooms,maintaining storage room in a good a clean condition, tracks items, updates tracking system on a daily basis,providing arriving guests with a hotel orientation

Job Requirements:

Driver’s licenceEnglish and Hungarian proficiencyPhysical by nature this position requires standing for 8 hours per shift and the ability to lift and push at least 20kgExcellent personal presentation and interpersonal skills.Attention to detail and the ability to multitaskExcellent communication skillsThe ideal candidate will also have a warm welcoming smile, a positive attitude and be knowledgeable about the local area.EU work authorization

What we offer:

base salary + porterage feeend-of-the-year bonusprivate health insurancecomplimentary daily employee meal uniform that gets cleaned in the hotelexclusive discount and travel programs with Four Seasons. We are in the hospitality business, so we’ve created opportunities for employees to travel globally.comprehensive learning and development programs to help you master your craft 50% discount in our Kollázs restaurant and Múzsa barinternational career opportunitiesinclusive and diverse employee engagement events all year-round. We all work hard, and we want our team to know we appreciate them.Employee Assistance Program

About Four Seasons Hotel Gresham Palace

Four Seasons Hotel Gresham Palace is an art nouveau masterpiece, which was built in 1906. It originally housed residential apartments for most of the 20th century before its transformation into a Four Seasons in 2004.

The hotel has 179 rooms and you can also opt for fine dining at Kollázs Brasserie & Múzsa Bar and relax at the rooftop spa.

Four Seasons Hotel Gresham Palace has received the @ForbesTravelGuide Five Star rating, the highest honour, for the sixth year in a row.

For further information on Four Seasons Hotels and Resorts and on our venture in Budapest, please visit http://www.fourseasons.com/budapest.

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