Helping you do more

DUAL is a different kind of MGA and has been since day one in 1998. We’ve built our business on the idea that when industry expertise, intelligent underwriting and an entrepreneurial mindset come together, insurance can help our partners thrive. Today that philosophy is as relevant as ever. Our intermediary and carrier partners around the world rely on our underwriting teams to take initiative, lean into the challenges of an increasingly complex world, and respond to our clients’ emerging needs.

A career that grows with you

DUAL is a place where you can bring your whole self to work – a people-first company that helps you be the best you can be.

 

Role overview

DUAL is a different kind of underwriting business. That’s not just something we like to say – our unique entrepreneurial spirit is fundamental to our approach and make us a natural home for the brightest minds. It’s how we have become one of the world’s largest international MGA, operating in 21 countries and providing over 70 products. Our stated vision to be the world’s best underwriting business.

The role sits within the DUAL Group Underwriting team, who’s stated vision is to deliver best in market underwriting performance, driven by market leading underwriting capabilities & insights.

Working directly with a range of senior stakeholders at both DUAL Group and Regional levels, the successful candidate will support the delivery of meaningful insights, through globally consistent standards of underwriting performance and governance analytics.

We are looking for an experienced governance professional to enhance the underwriting management function within this busy and fast-paced MGA. The role requires experience of operating a first line of defence model and the requirements of delegated binding authority agreements.

Role responsibilities

Supporting the Group Head of Underwriting Analytics and Group Head of Underwriting with the development of globally consistent standards of underwriting performance & governance analytics, facilitating transparency and comparability of performance across DUAL Group.Managing the production of regular and ad hoc reports that enable monitoring of product performance across DUAL Group and highlighting areas that require further investigation.Collaborative engagement with key business stakeholders across DUAL Group including, but not limited to, Underwriting, Actuarial, Finance & Risk, to help define underwriting performance & governance metrics and track them regularly.Supporting the Group Head of Underwriting to set group wide standards of Governance and Oversight.Implementing insights that allow DUAL to monitor and optimise relationships with all parties involved in the underwriting value chain, e.g. brokers, capacity providers.Coordinating reporting requests across regional underwriting performance teams; consolidating metrics to form a Group-wide view of underwriting performance & governance.Developing the analytics to allow oversight of the regional effectiveness of peer review, underwriting authority management exception reporting and underwriting breaches.Liaising with regional CUO’s and regional underwriting committees to obtain information.Working with Power BI Developers to design dashboards and reports that allow management to slice and dice across the business and rapidly assess the impact of ‘as-if’ scenarios.Processing regular control reports of performanceLiaising with internal audit around control environment. Keeping pace with ERICCA our enterprise risk framework and ensuring that we are able to attest to our internal controls.Working with a variety of datasets across different domains. Proven ability to rapidly understand the commercial and business context when working with new data and domains.Supporting regional teams with the regular production of historical and forecast underwriting performance metrics, aligned with existing planning processes.Facilitating underwriting data requests from external stakeholders such as investors.Horizon scanning for next-generation analytical capabilities that could offer DUAL a commercial advantage.Ensuring that processes are robust and are being executed upon with regular evidence.Record keeping and documentation to a high standard.

Key requirements

Strong understanding of data analytics and KPIs used to manage underwriting performance & governance in a multi-national insurance company. In depth knowledge of underwriting practices and pricing models in speciality markets.At least 5 years (re)insurance experience, with time spent within an analytical function (e.g. actuarial, portfolio management, catastrophe modelling, financial analysis).Understanding of key underwriting governance processes.Demonstrable track record delivering impactful insights to senior underwriting stakeholders. Adept user of Microsoft Office suite. Strong SQL and Excel (including VBA) skills. Familiarity with Power BI and one or more coding language an advantage.An appreciation of key actuarial processes including reserving, rate change and premium adequacy analysis.Pragmatic – able to translate data analytics to business stakeholders and strong at identifying solutions and / or solving problems.Consultative and collaborative style - actively listens to the views of colleagues, but also has the strength of character to challenge where required.Strong interpersonal and people management skills, with the ability to effectively communicate and present solutions to senior stakeholders.Strong commercial acumen and stays abreast with current issues affecting the industry.A keen eye for detail and ability to consistency deliver high accuracy work in a timely manner. Can sense check data from regional teams, working with colleagues to investigate and resolve potential issues.Highly efficient and organised, with good planning, prioritisation and time management skillsDUAL is where ambitious people thrive

There’s an independent spirit and an entrepreneurial feel that run throughout the business. You’ll have greater freedom to use your talents to help clients and colleagues do more. We believe that’s fundamental to realising our vision to be the world’s best underwriting business.

Working here is rewarding

As well as job satisfaction and a stimulating culture, working at DUAL comes with all the benefits you’d expect from a global business – and some you wouldn’t.

— Family-first policies that support you through all of life’s milestones

— Health and wellbeing benefits including private medical insurance and more

— Critical illness and life insurance cover to give you extra financial security

— A choice of rewards for every five years of service, including shares

— Volunteer leave so you can make a difference outside of work too

Reasonable adjustments

At DUAL, we're committed to providing reasonable accommodations to make sure our positions align with our people’s needs. For example, we can always make adjustments to your office set-up – your software, hardware, desk and so on. We may also be able to offer flexible hours or hybrid working depending on your role and location. If you're excited about this position but have doubts as to how ‘workable’ it is for you, please send us your application. If your profile fits the criteria, we’ll be happy to chat about any reasonable accommodations you may need.

The power to change our world

As a business, DUAL is about taking action. It’s fundamental to our entrepreneurial spirit, and it doesn’t just apply during office hours. It relates to the communities we move in and the world we live in. That’s why we constantly strive to be a force for good.

Permanent