We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
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WE LOVE OUR WORK. Manages sales team to include supervision, training, coaching, work assignments, and performance documentation.Initiate and develop future business by taking inquiry calls, identifying potential leads, and actively soliciting future business within designated specific markets.Initiate, meet and conduct walk-throughs with all team members/meeting planner/clients to plan details of event, and offer upgrades in service, A/V components or creative suggestions for the guests to maximize revenues and create a quality guest experience.Initiate and manage all the contract details and secure deposits from clients. Give instructions to operation team on convention execution.Conduct detailed in-depth (when appropriate) site tours of the facility for travel agents, group customers, meeting planners, brides etc. to secure future business or create positive word of mouth recommendations about the facility.Negotiate and quote rates and agreements on all Conference Center and Hotel business to maximize revenues for the Conference Center, Hotel, and the Casino. This involves detailed, customized follow-up to ensure a smooth transition from arrival to departure of guests.Work very closely with the Banquet Manager to ensure that room set-ups are available for tours, as well as to ensure events are properly set-up as specified by the client.Makes personal sales calls and travels to trade shows to produce leads for future business or to maintain good relationships with current clientele.Increase awareness of our product through membership, attendance and participation in various travel and trade shows which may include after-hours and overnight travel.Aggressively solicit the corporate, SMERF, tour & travel and social market segments in the region for Denver Metro/Black HawkMust understand the importance of yielding business to choose and target the most profitable sales opportunities based on day of the week, pattern, and seasonality.Monitor, track, and produce daily, weekly, monthly, and quarterly productivity and revenue reports for all Conference Center and Hotel events. Maintain the integrity of the client database. Maintain the calendar for all Conference Center events and ensure efficient scheduling with no conflicts.Maintain knowledge of competitor’s sales and convention programs, including reader board monitoring at area hotels and convention centers, to generate future leads and to be aware of the caliber of service delivered to our competitors.Maintain knowledge of all promotions throughout the property to stimulate and retain new business. Maintain communication and rapport with customers to ensure the utmost quality customer satisfaction.Always maintain a positive professional image.Perform additional duties and projects as assigned by the Director of Hotel OperationsBRING US YOUR BEST. Strong problem solving, mediation, coaching, and consulting skills. Strong written and verbal communication skillsExcellent verbal communication skills for variety of target audiencesKnowledgeable of applicable federal, state, and local employment lawsExcellent customer service and relationship-building skillsStrong project management skills, managing multiple simultaneous projects.Fully competent in Microsoft Office and database managementAbility to sustain a high level of confidentiality and professionalism.Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues.Ability to work collaboratively and communicate effectively with team members at all levels of the organization.Strong networking capabilitiesHighly organized and detail-orientedBachelor’s degree or equivalentFour (4) years experience in event planning/coordination Excellent verbal communication skills for variety of target audiencesStrong project management skills, managing multiple simultaneous projects.
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We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET™ and theScore Bet Sportsbook and Casino®.
Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.
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Equal Opportunity Employer
STARTING SALARY $65,000 annually Connect With Us! Not ready to apply? Connect with us for general consideration.