Company Description

WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.

Job DescriptionHelp build and capture new market opportunities through effective QA deployment and partnerships while ensuring strategic value to the businessIdentify opportunities through lean six sigma analytics and RPA to drive client efficiencies lead a team of QA Managers in meeting contractual commitments for transactional qualityManaging all aspects of the projects - identifying solutioning developing and execution and ensuring the successful achievement of timelines and budgetsCreating various approaches negotiating and fostering relationships with internal and external partnersDeveloping new business approaches and technologies across departments and clientsCreate business cases make recommendations regarding benefits financials risks contractual requirements and the long-term sustainability of initiativesComplex change management through collaborating and influencingSkills required -Lean Six Sigma Green Belt Black Belt certificationExposure to Robotic Process Automation RPA in BPO ITES environmentBusiness acumen and strong result orientationExcellent communication and project management skillsAbility to create powerful presentations and business cases Strong stake holder and relationship management skills and dealing with senior executives Previous experience in leading continuous improvement initiatives projectsHighly self-motivated proactive and eager to develop new capabilities in evolving role

Qualifications

Bachelors degree or Post Graduate degreeLean Six Sigma Green Belt Black Belt certification