_Join Our Team as a Hospital Greeter!_ _Are you a people person who loves making others smile? Do you have a warm, welcoming personality that can brighten anyone's day? If so, we want YOU to be the friendly face that greets our visitors and patients in the main lobby of our hospital!_ **Responsibilities:** + Acts in a manner that supports UPMC's four core values of quality & safety, care & compassion, dignity & respect, and community. + Proactively greets and welcomes patients, families and visitors to the hospital and assists with way-finding, escorting (assisting with pushing wheelchairs), and information as requested. + Demonstrates an ability to solve problems through process analysis, communication and innovative thinking to obtain optimum results. + Responds to concerns, request, and complaints professionally and efficiently routes them to appropriate departments. + Generates and completes all applicable forms and necessary communications and assists with paperwork in accordance with daily responsibilities. + Stays updated on daily schedules for outpatient services providing visitors and patients with accurate and timely information. Schedule: Could be scheduled 8 or 12 hour shifts based on hospital needs. Monday-Friday the shifts would be between 6AM-6PM and on Saturdays it would be between 6:30AM-1PM. This position will cover in the Main Lobby. + High School graduate or equivalent, associate's degree or some college with focus in business or health care related field preferred. + Two years of experience dealing with public or customer service. + Basic experience of windows software and medical terminology preferred. + Excellent interpersonal and written and verbal communication skills required. + Must be professional, responsible and self-motivated. **Licensure, Certifications, and Clearances:** + Act 31 Child Abuse Reporting + Act 33 + Act 34 + Act 73 FBI Clearance **UPMC is an Equal Opportunity Employer/Disability/Veteran**