GOVERNMENT OPERATIONS CONSULTANT III - 43003608 Date: Feb 7, 2025 The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website (http://www.dms.myflorida.com/workforce\_operations/human\_resource\_management/for\_job\_applicants/e\_verify) . Requisition No: 846290 Agency: Financial Services Working Title: GOVERNMENT OPERATIONS CONSULTANT III - 43003608 Pay Plan: Career Service Position Number: 43003608 Salary: $49,584.72 - $100,797.48 (plus CAD) Posting Closing Date: 02/14/2025 Total Compensation Estimator Tool (https://compcalculator.myflorida.com/) ****INTERNAL AGENCY EMPLOYMENT OPPORTUNITY***** DIVISION: WORKERS’ COMPENSATION BUREAU: COMPLIANCE CITY: MIAMI COUNTY: MIAMI-DADE SPECIAL NOTES: This is an internal agency employment opportunity for current employees, including OPS, of the Department of Financial Services, the Office of Financial Regulation, and the Office of Insurance Regulation. Four (4) or more years of regulatory and/or investigative experience isrequired. A bachelor’s degree or higher from an accredited college or university can substitute for the required work experience Additional Requirements: + Licensed to operate a motor vehicle. + Ability to perform physical activities such as climbing stairs and/or walking on uneven/unlevel grounds (i.e. construction sites) in various outdoor weather conditions (i.e. temperatures below 40°and above 90°). Preferences: + One (1) or more years of workers' compensation experience. + One (1) or more years of experience writing detail chronological reports. + Two (2) or more years of experience conducting face-to-face fact-finding interviews. + One (1) or more years of experience conducting on-site inspections of various types of businesses. + One (1) or more years of experience using Microsoft Excel and/or PowerPoint in a professional environment. + One (1) or more years of Leadership experience. + The ability to speak and write both Spanish and English. This position requires a security background check, including fingerprint as a condition of employment. Regarding anticipated starting salary, the Division of Workers’ Compensation typically hires at or near the minimum, unless an incumbent possesses direct and relevant experience in the job that they are a candidate for. The Division is prepared to negotiate the salary depending upon the candidates direct and relevant experience. Employees of the Department of Financial Services are paid on a monthly pay cycle. Responses to qualifying questions must be clearly supported by the state application and any omission, falsification, or misrepresentation in the answering of the qualifying questions will be cause for immediate elimination from the selection process. Minimum Qualifications for this position include the following REQUIRED ENTRY LEVEL KNOWLEDGE, SKILLS, AND ABILITIES: Knowledge of data collection methods; problem-solving techniques; data analysis; and management principles. Ability to apply investigative principals and techniques; review, analyze and evaluate financial data; collect, analyze and interpret data; organize data into logical format for presentation in reports and other written materials. Ability to understand and apply applicable rules, regulation, policies and procedures relating to management analysis practices; understand and apply workers’ compensation statutes, rules and procedures; examine and evaluate data related to workers’ compensation programs. Ability to conduct fact finding investigations; conduct interviews; and prepare and maintain statistical data and reports. Ability to handle conflict and disputes in a professional and courteous manner. Demonstrated knowledge, understanding, and application of Chapter 440, FL Statutes and related rules including enforcement provisions. Skill in using personal computer and Microsoft programs. Ability to safely operate a motor vehicle. Ability to communicate verbally and in writing; utilize deductive reasoning; establish and maintain effective working relationships with others. Ability to meet performance expectations. Other KSAs (Incumbent may learn on the job): Ability to apply management principles and practices; Ability to utilize the Coverage and Compliance Automated System (CCAS); the Automated Image Tracking system (AITS). BRIEF DESCRIPTION OF DUTIES: The Government Operations Consultant II is responsible for complex administrative and consultative work providing operational and management coordination within a multi-county geographical location to assure the greatest possible compliance with the statutory coverage requirements of the Workers’ Compensation Act (Chapter 440, Florida Statutes). This includes assisting the District Supervisor with planning, directing and coordinating the work of staff to assure efficiency, effectiveness and productivity; communicating with, motivating and training employees. The incumbent of this position is considered to be a lead worker and is responsible for supervision and operation of the District staff when the District Supervisor is out or unavailable. Additionally, the incumbent of this position will have the ability to authorize and/or serve Stop Work Orders (SWOs), Business Records Requests (BRRs), Amended Orders of Penalty Assessments (APOs); sign SWO satisfaction and release forms; assist in planning intra-district/statewide sweeps. This position requires a thorough knowledge of the compliance and liability provisions of the Workers’ Compensation Law, workers’ compensation compliance rules and procedures. (s. 440.02, 440.05, 440.10, 440.107, 440.38 , F.S. and 69L-6, F.A.C.). The incumbent of this position is required to have access to Lexus Nexus and the Department of Economic Opportunity (DEO) SunTax data. As such, a Level 2 background check is required every five (5) years. The incumbent of this position provides programmatic and process training to District staff, which includes: •Analyzing, evaluating, interpreting and enforcing various section of Chapter 440, FL Statutes •Investigating and enforcing violations of workers’ compensation insurance compliance, Chapter 440, FL Statutes, in addition to administrative infractions. •Issuing, serving, enforcing and revoking stop work orders under 440.07(1). Conduct special studies (Petition Analysis), inquiries or investigations to analyze problems and recommends corrective action to District Supervisor. Provide management consultant services and assistance based upon Bureau of Compliance policies and procedures. Investigate, assess, analyzes and make recommendations to resolve District-wide operational issues and problems. Provide direction, guidance and counsel to District staff regarding Bureau of Compliance policies and procedures. Lead District team and maintain positive working relationships within the District. Conduct regular general and special training as needed. Training will be scheduled by incumbent at his/her discretion as needed and on specific issues as directed by the Supervisor Conduct employer investigations and as needed, serve Stop Work Orders (SWOs), Business Records Requests (BRRs) and Amended Orders of Penalty Assessments (APOs); sign SWO satisfaction and release forms; Receive, process, and enter any payments related to penalty assessment orders or workers’ compensation exemptions in accordance with the Division’s cash receipt procedures. Works closely with the Regulatory Consultant (Penalty Facilitator) and serves as backup when needed. Review and evaluate investigative case files and statistical records of Investigators for the District. Serve as an effective liaison to establish and maintain positive working relationships and cooperative action plans with other agencies and groups with whom the Unit interacts. Promote customer service and positive public relations atmosphere on behalf of the Division. Provide investigative assistance upon referral from the Governor’s Office, Chief Financial Officer’s Office, governmental agencies, congressional members, Florida legislators and others. Prepare and maintain statistical records including weekly activity/production statistics Write original and/or responsive correspondence, appears as complainant or witness in litigated cases and as a consultant to employers or regulatory agencies with requests for compliance information. As needed, works with the Workers’ Compensation Administrator and Regulatory Analyst to prepare presentations, and serve as a public speaker or panelist to advise and educate employers and various industry groups about the workers’ compensation coverage requirements and the consequences for failing to secure workers’ compensation coverage. Other duties as assigned by the supervisor, investigation manager, or Bureau Chief. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clickinghere (http://www.dms.myflorida.com/content/download/97612/566545) . All documentation is due by the close of the vacancy announcement. Location: MIAMI, FL, US, 33128 Nearest Major Market:Miami