Management Level

Manager

Job Description & Summary

At PwC, our people in operations consulting specialise in providing consulting services on optimising operational efficiency and effectiveness. These individuals analyse client needs, develop operational strategies, and offer guidance and support to help clients streamline processes, improve productivity, and drive business performance.

As an operations consulting generalist at PwC, you will possess a broad understanding of various aspects of operations consulting. You will provide comprehensive guidance and support to clients in optimising operational efficiency and effectiveness. Working in this area, you will analyse client needs, develop operational solutions, and offer recommendations tailored to specific business requirements.

Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member’s unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

Analyse and identify the linkages and interactions between the component parts of an entire system.Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion.Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables.Develop skills outside your comfort zone, and encourage others to do the same.Effectively mentor others.Use the review of work as an opportunity to deepen the expertise of team members.Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate.Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

Qualifications / Certifications required:

Postgraduate qualification (ideally, Masters, MBA or PhD)  in Programme Management, Public Policy, Economics or related qualifications. 

Experience required:

Experience in programme management, public policy, economics and data in the cities and public sector space (preferably in South Africa), experience in climate/resilience, African cities.

Responsibilities of role:

1. Play a key role in the delivery and programme management of projects within Government and Public Sector team (supporting on public policy/urban issues). This will include Strategy Development, planning, delivery as well as the development of x-LoS solutions and coordination of planning and delivery. 

2. Programme manage a number of Government and Public Sector projects, liaising with clients and partners with whom we work.  

3. Play a key role in business development on programme management/economics/data/urban/public sector proposals (e.g. water, energy, climate, tech, transport, economics and revenue, programme management and governance). 

4. Development of Thought Leadership in the Government and Public Sector, Programme Management, public policy and urban space.

5. Management role within the team, playing a key role in developing our foundations, Associates and Senior Associates, development of our marketing and communications and setting a standard in terms of our risk management. 

Skill sets required:

Project and Programme Management, Public policy and economics skills, working with data and insights into data governance and data culture, ESG/resilience experience, communications, leadership skills, strong research skills, people development and teaming skills, project design experience.  

Travel Requirements

Up to 20%

Available for Work Visa Sponsorship?

No

Job Posting End Date

January 6, 2025