At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.
At EY GDS – a member of the global integrated service delivery center network by EY, Managed Services (MS) is a significant part of our business, comprising more than $7b in revenue with major clients across the globe. We help clients with people based, asset based & integrated solutions, leveraging our deep sector and domain expertise to deliver enhanced value to our clients.
At EY, Managed Services (MS) is a significant part of our business, comprising more than $7b in revenue with major clients across the globe. We help clients with people based, asset based & integrated solutions, leveraging our deep sector and domain expertise to deliver enhanced value to our clients. In MS we are also ambitious, seeking to more than double our success in the future.
The opportunity
Working in a team environment, the Associate Consultant- SAM is responsible for managing customer’s licenses. The Associate Consultant will assist customers in understanding and controlling their software licensing entitlement, avoiding legal pitfalls related to licensing by leveraging industry best practices while expanding host company licensing opportunities and building more-profitable, long term relationships with our customers.
Key Accountabilities/Responsibilities for the Role
On-going support of customer’s entitlement for different publishers Performing reconciliation analysis for different publishers Creating customized reports and comparison for cost savings Analyzing & consulting customer’s entitlements for multiple publishers Providing SAM Analysis & Recommendations Analyze customer's license contracts Analyze customer’s data – Entitlement & Inventory Creating Compliance Reports for the customers Serving as the Single Point of Contact for subsidiaries in delivery of GSDC services Leading the execution of projects by managing tasks executed by supporting team members and yourself Implementing SAM Pro (Service Now add on), ingest the top vendor product license positions, implement scanning for utilization, License Metrics, create compliance against licensing position Implementing a software catalog in Service Now for end users to request software. Implementing software procurement in ServiceNow with appropriate receiving and financial asset tracking SAM is responsible for all tools, mechanisms, and processes necessary for the effective management, control, and compliance of software assets throughout all stages of their life cycle. SAM addresses the life cycle management, optimization and governance of software applications and SaaS. This process will be key to cost effective/efficient procurement and management of software across engagement. Creation of reports/documentation as per engagement requirements Active management & allocation of tasks & task type to ensure balanced workload distribution across the project team Execution of individual tasks on projects based on the guidance provided by the Managers Task specific & cross service training for the associated/eligible team members Support the manager on managing team’s utilization Management of the Quality of the engagement deliverables across assigned team members & ensuring 100% adherence to Quality standards. Accurate Completion & submission of the Quality Checklist for each task Ensuring 100% process adherence and delivery within the defined SLA
Skills Required:
5 years professional experience in licensing industry with successful ITAM/SAM Management/ software licensing experience across publishers is a must Understanding of different publisher licensing models Copyright knowledge for software licensing SAM Accreditation (good to have) Good in Microsoft Excel & PowerPoint Experience with asset management software; specific experience with ServiceNow and SAM, preferred.
Core Capabilities:
Strong Methodical skills Strong Analytical skills Strong presentation & communication skills Quality oriented personality
Functional Capabilities:
Highly motivated and result oriented Strong organization, multitasking and time management skills Solid Problem solving and consultative skills
Skills and attributes for success
Outstanding ability to think creatively, and identify and resolve problems Motivate & inspire team members Keen on detailing and logical reasoning Maintain healthy group dynamics Provide guidance to the team based on management direction Ability to professionally interact with people of diverse cultures and regions Ability to juggle multiple projects/activities simultaneously Create an environment orientated to trust, open communication, creative thinking & cohesive team effort. Recognize & celebrate team & individual accomplishments & exceptional performance Strong presentation, communication, organization, multitasking, and time management skills Strong networking abilities.
What we offer
EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.
Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.
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