Global Director, Engineering Acceleration – Austin, Texas (Hybrid)

Are you ready to use your Engineering & DevOps skills and background for one of the world’s largest FinTech organizations? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive? Then it’s time to join Western Union as a Global Director, Engineering Acceleration!

Applicants must be currently authorized to work in the United States on a full-time basis. Western Union will not sponsor applicants for work visas for this position.

Western Union powers your pursuit.

The Global Director of Engineering Acceleration for Workforce Productivity will lead the strategy, development, and implementation of scalable engineering solutions that drive efficiency, collaboration, and innovation across the enterprise. This role is instrumental in transforming workforce productivity by optimizing development lifecycles, streamlining DevOps practices, and fostering a culture of automation and continuous improvement. The ideal candidate will have a deep understanding of enterprise engineering acceleration, cloud infrastructure, and modern DevOps methodologies, along with strong leadership capabilities to drive change and enhance engineering efficiency at scale. 

Responsibilities

Lead and evolve engineering acceleration strategies to enhance workforce productivity through optimized software development lifecycles (SDLC) and DevOps best practices. Oversee the selection, deployment, and optimization of enterprise engineering tools, ensuring seamless integration to maximize efficiency. Develop and implement automation solutions that enhance workforce collaboration, software delivery, and operational efficiency. Drive engineering excellence by identifying and eliminating bottlenecks in development and deployment workflows. Design and enhance CI/CD pipelines to improve software build, testing, and deployment processes with a focus on enterprise productivity. Champion modern engineering practices, fostering a culture of innovation, automation, and continuous delivery across global engineering teams. Collaborate with IT, security, and development teams to ensure smooth adoption of DevOps and engineering acceleration strategies. Lead the transformation of workforce productivity by integrating AI/ML-driven automation, intelligent monitoring, and self-healing infrastructure. Promote the adoption of cloud-native architectures and best practices to support scalable and efficient engineering operations. Define and implement enterprise-wide security and compliance standards within the engineering framework. 

Tools:

Expertise in driving enterprise-wide engineering acceleration and workforce productivity initiatives. Proficiency in automation, AI-driven DevOps, and workforce productivity tools. Experience with GitLab CI, Jenkins, and Spinnaker for optimizing build and deployment processes at scale. Strong understanding of cloud-based infrastructure, Kubernetes, and AWS EKS. Deep knowledge of modern DevOps methodologies and workforce productivity enhancements. Familiarity with integrating security tools and governance frameworks into engineering processes. Experience in infrastructure as code (IaC) using Terraform.

Qualifications:

Bachelors in computer science, engineering, or a related field (or equivalent experience). 12+ years of experience in enterprise engineering, DevOps, or related roles. 5+ years of leadership experience in driving engineering acceleration and workforce productivity initiatives. Strong expertise in CI/CD automation and engineering workflow optimization. Proven ability to define and execute a strategic vision for workforce productivity and engineering excellence. Experience with Agile methodologies and enterprise software environments. Strong problem-solving and analytical skills with a focus on driving efficiency. Excellent communication skills to engage with stakeholders across the organization. 

Soft Skills  

Visionary leadership with a focus on driving workforce productivity. Strong analytical and problem-solving skills to identify and resolve operational inefficiencies. Effective communication and collaboration across global teams. Ability to work in a fast-paced, dynamic environment and implement innovative solutions.

Preferred Qualifications  

Experience in leading large-scale engineering transformation initiatives. Familiarity with workforce productivity tools and AI-driven automation strategies. CKAD/CKA or AWS certifications are a plus

We make financial services accessible to humans everywhere. Join us for what’s next.

Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/.

Salary

The annual base salary range is $175,000 – $200,000 USD per year.  Total on-target compensation includes a base salary and variable target incentive (short-term and long-term) that align with individual and company performance. Actual salaries will vary based on candidates’ qualifications, skills, and competencies.

Benefits

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few
(https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.

Your United States – Specific Benefits Include

Flexible Time off   Medical, Dental and Life Insurance  Tuition Assistance Program  Student Loan Repayment (below manager level only)  Parental Leave  One day volunteer time off  $0 Money Transfer Fee Discount Code – Quarterly  Recognition Program “Game Changers”  Employee Discount Program  Global Adoption Assistance  Global Scholarship Awards Program  4% Western Union Contribution to 401K  

We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.

Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate.  

Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week. 

For residents of Colorado, California, Connecticut, Delaware, Minnesota, and Pennsylvania: Please do not respond to any questions on this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.”

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Estimated Job Posting End Date:

04-11-2025

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.