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We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Global Benefits Professional

What does a successful Global Benefits Analyst do?

As a key member of our benefits team, the Global Benefits Analyst will assist the Director of Global Benefits in providing Center of Excellence (COE) support for our regional teams in 30 countries outside of the U.S. This role encompasses a combination of administrative tasks as well as comprehensive research and analysis responsibilities, to ensure effective management of benefits programs while providing insightful data-driven recommendations to senior leadership.  You will be involved in driving team success while improving the global benefits experience for our associates around the world.

What you will do:

Assist the Director of Global Benefits in overseeing and supporting benefits offerings in 30 countries outside of the U.S. including medical, dental, vision, life, accident, disability insurance plans, retirement, time-away policies, and well-being programs.Collaborate cross-functionally with Regional Benefits leaders, international HR Business Partners (HRBPs), local management and other COEs to ensure effective coordination, communication, and execution of global benefits and well-being programs.Administer Canadian benefits plans, ensuring timely invoicing reconciliation, coordination of payments, and collaboration with payroll on associate benefit contributions while resolving discrepancies with vendors and payroll.Provide guidance and support to associates regarding benefits programs, policies, and procedures, ensuring a positive and informed experience for all associates.Develop and maintain partnerships with external vendors and service providers to enhance benefits administration while enforcing compliance and process efficiencies.Conduct benchmarking and detailed analysis to ensure competitiveness of benefits offerings, utilizing various resources. Undertake market research and analyze legal requirements to inform the introduction of new country offerings and benefit enhancements, with the capability to synthesize findings for executive review.Develop communication materials for both local and global audiences; collaborate with the Global Brand and leadership team to ensure timely posting and distribution.Provide administrative support to include maintaining and updating Global Well-Being content for the corporate intranet site and serve as the primary support for the Global Well-Being group mailbox, responding to inquiries, and resolving issues efficiently.

What you will need to have:

Experience in Human Resources administration, reporting, data analytics and/or similar disciplineExperience in MS Office, Excel, PowerPoint and Power BI3+ years of an equivalent combination of educational background, related experience and/or military experience

What would be great to have:

Bachelors degreeExposure to international benefitsExperience presenting and preparing presentationsWorkday and intranet platform (eg FUEL) administration experienceStrong organizational and time management skills to handle multiple tasks simultaneously.Solid research skills with a passion for uncovering information and finding answers to complex questions. 

Important info about this role: 

We’re better together. This role is fully on-site.In order to be considered, you must be legally authorized to work in the U.S. without need for sponsorship now or in the future.

Perks at work: 

We’re #FiservProud of our commitment to your overall well-being with a growing offering of physical, mental, emotional, and financial benefits from day one.Maintain a healthy work-life balance with paid holidays, generous time off policies, including Unlimited Recharge & Refuel for qualifying associates, and free counseling through our EAP.Plan for your future with competitive salaries, the Fiserv 401(k) Savings Plan, and our Employee Stock Purchase Plan.Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards.Prioritize your health with a variety of medical, dental, vision, life and disability insurance options and a range of well-being resources through our Fuel Your Life program. Advance your career with training, development, certification, and internal mobility opportunities.Join Employee Resource Groups that promote our diverse and inclusive culture where associates can share perspectives, exchange ideas, and elevate careers.

#LI-VA1

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv.  Please:

Apply using your legal nameComplete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.