Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
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We are looking for a diligent and attentive German speaking Content Moderator for a Social Network platform, to join our dynamic team in Athens.
As a Content Moderator in this project, your daily responsibilities will include:
Review and moderate user-generated content on platform, including but not limited to text, images, and videos. Evaluate content against company policies and guidelines, taking appropriate action when necessary, such as removing content or escalating issues. Respond to user inquiries and reports of inappropriate content promptly and effectively. Work collaboratively with other team members to identify trends in content violations and recommend improvements to moderation policies. Maintain a high level of confidentiality and exercise discretion when handling sensitive information. Responsible and reliable attitude to secure that the daily adherence plan is being observed. Built up effective relationships to colleagues.
To succeed in the role, you will need to have:
Fluent level of German (C1) English skills (desirable) Strong understanding of online community standards and user behavior. Excellent attention to detail and ability to identify subtle nuances in content that may violate policies. Good judgment and decision-making skills. Ability to work efficiently under minimal supervision and maintain productivity. Strong interpersonal and communication skills. Experience with content moderation tools and platforms is a plus. Must hold EU citizenship or valid work permit for Greece Be a local candidate or willing to relocate to historic Athens in Greece, since it's an office based position
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What's in it for you? We give our people the tools and the freedom to learn, grow, have fun and be themselves.
Very competitive wages and stability Sales commission Fully paid training Permanent contract Private healthcare Continuous learning/development opportunities Competitive career opportunities A safe, friendly, diverse, supporting and technological company International and multicultural environment (celebrations, initiatives to develop your skills and events to increase the team spirit) EverBetter wellness program (Fitness room in our premises & Personal Trainer)
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If you feel that this ad sums up your character and your ambitions, please submit your resume.
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