C.H. Robinson is seeking a General Manager for our Global Forwarding office in Cleveland, OH.  As the General Manager, you will provide oversight and own accountability for talent development, commercial growth, product development, financial management, and operational quality within a 40+ person office. Critical to your success will be your ability to manage and execute sales and operations to achieve strategic business and financial objectives while aligning to enterprise vision and goals. If you’re a leader in global forwarding with a passion for employee engagement, operational excellence and commercial success, we invite you to apply today!

At C.H. Robinson, we believe that in-person collaboration is key to driving innovation and achieving success.  In this role, you will work on-site with your team between two and four days a week, fostering creativity and producing impactful results through face-to-face interactions.  Experience the full benefits of teamwork and immediate collaboration in a vibrant and engaging workplace.

Responsibilities:Set and lead branch vision, direction, and strategic market plans aligned with C.H. Robinson objectivesUse analytics to drive better decision-making and improve business resultsDesign, review, and adjust organizational structures to meet business goalsBuild and manage internal relationships to improve collaboration and efficiencyLead workforce planning, including recruiting, selecting, and onboarding talentAccountable for financial performance, including volume, margin expectations, and expense managementMonitor performance metrics and adjust strategies to meet targetsCommunicate plans, financial results, and performance metrics regularly to employeesPossess a broad understanding of C.H. Robinson's products, services, and technologies, leveraging them to collaborate with commercial teams in identifying opportunities, driving sales growth, establishing new supply chains, and optimizing client solutionsManage customer relationships, analyzing their businesses and identifying opportunitiesOversee talent management, including performance, development, and succession planningLead compensation and recognition strategies, including bonuses and employee engagementEnsure legal and regulatory compliance, contract negotiations, and risk managementRepresent C.H. Robinson in external organizations and support brand-building efforts

Required Qualifications:Bachelor’s degree from an accredited college or universityMinimum 7 years of experience in global forwardingMinimum 5 years of people management experienceAbility to travel up to 50% (domestically)

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Preferred Qualifications:Experience managing financials for a business segmentAbility to understand and communicate financial metrics, including P & LDemonstrated success generating revenue or business growth in a client-facing role with sales, account management, or carrier management experienceBroad market and industry knowledgeProficiency presenting to both internal and external audiencesDemonstrated negotiation, collaboration, and influencing skillsProficient in Microsoft Office Suite of programsValues a diverse and inclusive work environmentEnter preferred qualification

We will review applications for this role on an ongoing basis and encourage all interested candidates to apply at their earliest convenience.

Compensation Range

$123,700.00 - $205,700.00

The base pay range displayed on the job posting reflects the minimum and maximum base pay for this specific location.  Your individual base pay within this range is determined by job-related skills, experience, and relevant education or training.  During the hiring process, your recruiter will provide more details. Compensation details listed in this posting reflect the base pay only and do not include additional variable compensation.

Questioning if you meet the mark? Studies have shown that women, people of color, and individuals with disabilities may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building a diverse and inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!

Equal Opportunity and Affirmative Action Employer

C.H. Robinson is proud to be an Equal Opportunity and Affirmative Action employer. We believe in equality for all and celebrate the diversity of our employees, customers and communities. We believe this increases creativity and innovation, drives business growth and enables engaged and thriving teams.  We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.

Affirmative Action Employer/EOE/M/F/Disabled/Veteran 

Benefits

Your Health, Wealth and Self

Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:

Two medical plans (including a High Deductible Health Plan)

Prescription drug coverage

Enhanced Fertility benefits

Flexible Spending Accounts

Health Savings Account (including employer contribution)

Dental and Vision

Basic and Supplemental Life Insurance

Short-Term and Long-Term Disability

Paid and floating holidays

Paid time off (PTO)

Paid parental leave

Paid time off to volunteer in your community

Charitable Giving Match Program

401(k) with 6% company matching

Employee Stock Purchase Plan

Plus a broad range of career development, networking, and team-building opportunities

Dig in to our full list of benefits on OUR CULTURE page.