General Manager
City Winery
**Position Summary**
The Food & Beverage (F&B) Director for City Winery’s flagship location will be responsible for overseeing all aspects of operations, ensuring smooth and efficient execution across all concepts within the venue. This includes managing financials, operational efficiency, and day-to-day operations while leading the leadership team across events, programming, retail and restaurant operations. The F&B Director will partner with the COO and National team to continue growing this high-traffic, high-revenue location. As the highest-grossing venue, this role is key to sustaining and enhancing City Winery’s brand presence in the industry.
**Why us?**
+ Competitive pay
+ We are a rapidly expanding national entertainment and hospitality company, offering tremendous opportunities for driven and ambitious individuals.
+ Medical, Dental, Vision Insurance
+ nDORFins program designed to promote a healthy and active lifestyle!
+ 401K (and yes we match!)
+ Flexible Savings Accounts
+ HSA and Dependent Care
+ Basic Life and AD&D Insurance
+ An atmosphere of learning, development & enrichment opportunities.
+ Amazing discounts
50% OFF all dining/retail wine
Free Family Meal
Tickets to available shows
And more!
**Responsibilities**
General Operations
+ Oversee all aspects of the flagship location’s operations, including the venues, events, retail and day-to-day F&B service
+ Manage and support the operational leaders and Event/Programming leadership team in the successful execution of daily operations
+ Review and analyze business trends, adjust strategies, and continuously improve performance
+ Collaborate with senior leadership to plan and execute initiatives for the venue
+ Ensure alignment with City Winery’s principles of quality service, food, and wine
+ Lead by example in enforcing company policies, procedures, and practices
+ Implement controls to reduce waste and theft and ensure high standards of cleanliness, safety, and compliance
+ Partner with internal teams to drive brand development and maintain the community connection
+ Monitor and manage the maintenance and condition of all venue facilities
Leadership
+ Foster a positive company culture, build morale, and maintain a productive work environment
+ Oversee recruitment, training, and performance evaluations of senior team members
+ Conduct regular team meetings, ensuring clear communication of goals, updates, and expectations
+ Lead staff training programs and develop management staff to grow their leadership capabilities
+ Ensure safe working conditions and handle personnel issues in partnership with HR when needed
Financial Management
+ Oversee P&L for the location, ensuring financial goals are met, including food and beverage costs, labor costs, and operational expenditures
+ Establish and monitor budgets, purchasing specifications, and waste control procedures
+ Supervise purchasing, ensuring it meets budgetary goals
+ Analyze financial performance and identify trends to improve revenue
+ Train and monitor management staff to ensure understanding and execution of financial controls
+ Ensure timely completion of administrative tasks, including financial reports and personnel forms
+ Oversee payroll processing and benefits administration in collaboration with HR
+ Ensure accurate data entry into company systems
Guest Experience
+ Ensure exceptional guest experiences across all touchpoints by maintaining the highest standards of service, food quality, and atmosphere.
+ Oversee the guest feedback process and implement improvements based on guest comments and insights.
+ Collaborate with the Marketing team to develop and execute promotions, events, and menu offerings that align with City Winery’s brand and drive traffic to the restaurant and venue.
+ Ensure seamless communication between all departments, fostering teamwork and delivering superior service.
Menu and Beverage Program Development
+ Work with the Executive Chef and Beverage Director to develop seasonal menus that reflect City Winery’s commitment to quality, creativity, and local sourcing.
+ Ensure that the wine program aligns with City Winery’s focus on providing guests with a unique, high-quality experience that showcases both food and wine pairings.
+ Continuously evaluate the beverage program, recommending new offerings and adjusting based on guest preferences and market trends.
**Minimum Qualifications**
+ Minimum of 5 years’ experience in multi-unit or high-volume restaurant/venue operations or equivalent relevant experience
+ Minimum of 3 years of experience in alcoholic beverage service
+ Proven ability to create a high-performance workplace with strong leadership skills that foster results
+ Excellent financial acumen with experience in budgeting, forecasting, and cost management (labor, food, and direct operating costs)
+ A deep passion for hospitality, food, wine, and live events
+ Ability to multitask, delegate, and manage several projects simultaneously in a fast-paced environment
+ Strong ability to mentor, train, develop, and hold teams accountable
+ Superior knowledge of P&L management and driving revenue growth
+ Experience with health department regulations and maintaining compliance
+ Exceptional communication and interpersonal skills (both written and verbal)
+ Strong culinary and wine knowledge
+ Proficient in technology and computer systems used for management and reporting
+ Ability to meet physical demands, including standing, walking, and lifting up to 50 pounds as needed
+ Flexible work schedule including evenings, weekends, and holidays
+ Ability to travel for business-related meetings and events
**About Us**
Wine, food, and live entertainment collide at City Winery to create a dynamic and incredibly unique workplace. Since 2008, City Winery has been turning heads across the nation with amazing live performances, delectable cuisine, and award winning, locally produced wines. But there's more to us than that we're a haven for community and creativity, a place where the philosophy of hospitality is more than just a buzzword, but a way of life. City Winery, founded by music industry veteran & visionary Michael Dorf, has established itself as a one-of-a-kind brand providing unforgettable experiences for guests. From world class music venues to sustainably produced wines with ratings of 90+ points, City Winery offers a range of topnotch events & experiences.
We are an equal opportunity employer and value diversity at City Winery. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Additionally, City Winery participates in the EVerify Program in certain locations, as required by law.
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