Responsibilities:  

Leading the store team by being a Brand Ambassador who represents the brand and builds guest loyalty 

Deliver exceptional guest experience by implementing and monitoring our guest  experience strategy and standards within the store 

Achieving store results by driving  and ensuring achievement of turnover, new accounts and rewards programmes 

Effectively managing the stock and minimising in-store risk   

 

Qualifications: 

Grade 12 (Matric) 

Proven experience operating at a leadership level. A leader who develops, inspires, motivates and drives a high performing team 

Skills: 

Builds Customer Loyalty

Customer Value Management

Customer-Focused Approach

Effectively Presents Solutions

Initiates Compelling Sales Conversations

Knows the Buying Influences

Leverages Digital Communications with Customers

Manages Resistance

Managing the Sales Process

Navigates Customer Challenges

Negotiation & Selling

Planning & Organizing

Policy & procedures

Strategic Sales Planning

Leadership

Customer Service Delivery

Behaviours:  

Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness

Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships

Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes

Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation

Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets

Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes

Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others

Customer Focus - understands, anticipates, and meets the needs and expectations of customers

Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.