Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Salesforce

Management Level

Senior Associate

Job Description & Summary

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.

As a Salesforce consulting generalist at PwC, you will possess a broad range of consulting skills and experience across various Salesforce applications. You will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Salesforce applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives.

Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

Respond effectively to the diverse perspectives, needs, and feelings of others.Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems.Use critical thinking to break down complex concepts.Understand the broader objectives of your project or role and how your work fits into the overall strategy.Develop a deeper understanding of the business context and how it is changing.Use reflection to develop self awareness, enhance strengths and address development areas.Interpret data to inform insights and recommendations.Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

Job Level: Sr. Associate 
Year of Experience: 4 Yrs – 8 Yrs 
Educational Qualifications: BE / B Tech / MCA/ M.Sc / M.E / M.Tech 

Must Skills: Salesforce, Lightning, FSC 

Required: 

Salesforce Platform Proficiency 

Strong foundational knowledge of Salesforce platform capabilities, including Lightning components, Apex, SOQL, and Salesforce APIs. 

Extensive experience with Salesforce Financial Services Cloud, including its data models, configurations, and functionality. 

Ability to design and implement solutions leveraging Financial Services Cloud capabilities to meet business requirements. 

Financial Services Cloud Expertise 

Deep understanding of Financial Services Cloud components and their application within the industry. 

Proficiency in configuring and customizing Financial Services Cloud to optimize business processes and enhance user experience. 

Apex and Lightning Web Components (LWC) 

Ability to develop and optimize Apex code for custom server-side logic, with a focus on asynchronous processing and platform events. 

Experience building Lightning Web Components (LWC) to customize user interfaces and extend Salesforce standard functionality. 

Solution Design and Architecture 

Proficiency in analyzing business requirements, designing technical solutions, and mapping them to Salesforce FSC capabilities. 

Familiarity with agile methodology and experience in working on cross-functional team collaboration for iterative development. 

Nice to Have: 

Vlocity (Salesforce Industries) Expertise 

Familiarity with Vlocity's core modules, including OmniStudio (OmniScripts, FlexCards, DataRaptors, and Integration Procedures). 

Understanding of Vlocity's Industry-Specific Data Models and their application within Financial Services. 

Basic knowledge of JSON and how integration works with Vlocity. 

Additional Skills: 

Able to translate customer requirements and gap/fit analysis into comprehensible functional configuration of Salesforce.com. 

Experience with JavaScript / jQuery. 

Good written and verbal communication skills. 

Strong RDBMS knowledge and building SQL queries. 

Must be able to think independently and creatively. 

Attitude for taking on technical challenges. 

Awareness of the changing Cloud ecosystem (Sales, Service, Community clouds) and adjust to new technologies, methods, and apps. 

 

 

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Application Software, Business Model Development, Business Process Modeling, Business Systems, Communication, Creativity, Developing Training Materials, Embracing Change, Emerging Technologies, Emotional Regulation, Empathy, Enterprise Integration, Enterprise Software, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Innovative Design, Intellectual Curiosity, IT Infrastructure, Learning Agility {+ 18 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date