JOB SUMMARY
No day is the same for our Front-Office colleagues. At this role you will have the opportunity to As a Front-office Specialist your main task will be to ensure all Front-office duties for Fluke in Eindhoven, at our Fortive European Headquarter office, in a timely and accurate way.
ROLES AND RESPONSIBILITIES
Welcomes customers, vendors, and other visitors. Keeps track of visitor records and issues identification badges. At all times, acts as gatekeeper for building entrance – checking that people entering, adhere to the Fluke guidelines.Receives, selects, and distributes mail. Sets priorities and monitors appropriate actions.Receives, selects, and distributes (priority) packages/shipments and checks required custom-related documentation.Arranges and receives courier mail/packages and ensures proper distribution. Manages the computerized switchboard (incoming calls) and interlinked contact system. Manages all sickness and health reports through the dedicated system.Orders flowers and pastry on request and according to policies.Manages and orders the office supplies.Performs various administrative activities such as:Create/manage/update work processes (process description of individual tasks at the Front-office).Holiday replacement registration for Front-office teamOrganization of the monthly internal New Hire training and occasionally giving the training introducing own department.Organization of the quarterly internal Product training.Creating Purchase Requisitions for payment of Indirect Spend.Co-owning the Fluke Sharepoint environment and managing some of the site pages specifically.Creating Facilities-related tickets.Other duties as agreed to and/or required.
QUALIFICATIONS/SKILLS AND KNOWLEDGE:
The Front-office Specialist operates according to guidelines and procedures with a range of complexity depending on the level of operation. He/she must be able to communicate effectively within the EMEA HQ as well as to external relations.
The position requires taking initiative, ownership and being pro-active. Errors in judgment could affect company image.
Skills required are therefore:
At least 2 years of experience in a similar position in an international environment. Excellent communication skills over the phone and in person.Excellent representative and customer focused skills.Flexibility in moving shifts to guarantee full coverage of the Front-office desk.Excellent skills in MS Office (Word/Excel/Outlook) and eagerness to learn about more applications.Fluent English and Dutch language skills (written and verbal) as we have 30+ nationalities in our HQ location.
This role is for full-time, although limited part-time availability can be discussed. It is important that the candidate can be flexible - in agreement with rest of the Front-office team – ensuring a full week coverage during absence.
This role reports into the Facilities manager with a dotted line to one or more stakeholders, depending on activities/responsibilities.
Fortive Corporation Overview
Fortive’s essential technology makes the world stronger, safer, and smarter. We accelerate transformation across a broad range of applications including environmental, health and safety compliance, industrial condition monitoring, next-generation product design, and healthcare safety solutions.
We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in software-powered workflow solutions, data-driven intelligence, AI-powered automation, and other disruptive technologies. We’re a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to groundbreaking sustainability solutions.
We are a diverse team 18,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.
At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference.
At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone.