Front Office Personnel
Northside Hospital
Position Description
Responsible for receiving patients, determining their needs and directing them accordingly. Responsible for gathering all required information for new patients and creating new patient charts from all sources. Responsible for updating all existing patient information. Responsible for performing all duties in accordance with office policies and procedures.
Position Requirements
KNOWLEDGE SKILLS AND ABILITIES/LICENSE OR CERTIFICATION REQUIRED
High School Diploma or equivalent. One of the following: 6 months of Clerical/Secretarial Experience or 6 months of customer service experience Completion of a technical, diploma or certificate of credit program Associate’s DegreeKNOWLEDGE SKILLS AND ABILITIES/LICENSE OR CERTIFICATION PREFERRED
Previous experience in a Physician Practice setting. Displays a professional, outgoing, warm, and helpful attitude. Possesses the tact to deal with patients, guests, co-workers, and physicians. Successful completion of course in Medical Terminology or commensurate experienceService Area Overview
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