FRONT DESK RECEPTIONIST - Per Diem Job Details Level Entry Job Location YWCA Central Massachusetts - Worcester, MA Education Level None Salary Range $16.00 - $16.00 Hourly Travel Percentage None Job Shift Evenings/Weekends Job Category Customer Service Description As a Receptionist -Per Diem, you will provide coverage to support the overall operations of the Association which promotes the highest quality of customer service for members, participants and the public in a profession/confidential manner on an as-needed basis. Hours: As needed. RESPONSIBILITIES: + Handles all incoming and outgoing calls, page staff and residents, and accepts and relays accurate and clearly defined messages. + Greets and directs public to various locations and meetings in the building. + Provides information to public regarding programs, workshops, membership, parking and other relevant procedures. + Provides program and membership information to the public, closes sales, and relays all internal communications as necessary via intercom. Qualifications + High School Diploma or equivalent + 18 yrs or older + Computer literate, with working knowledge of Microsoft Office products + Detail-orientated, organized and self motivated. + Excellent communication, people and customer service skills + Ability to prioritize and effectively handle multiple tasks