Purpose of the Job

As an Air Freight Specialist at Aramex, you will be the driving force behind our efficient freight operations. You'll play a vital role in ensuring the timely and cost-effective movement of goods, from initial quotes to final delivery. This includes navigating international regulations, maintaining clear communication, and upholding the highest standards of customer service.

Job Description Execute import and export shipments from initial quote to final delivery, ensuring smooth and efficient movement of goods Handle both LTL and FTL shipments, including hazardous materials following all required regulations Arrange for the collection of Delivery Orders (DOs) and Bills of Lading (B/Ls) Coordinate customs clearance procedures and ensure all necessary documentation is accurate and complete Submit shipping instructions to relevant parties Schedule both hazardous and non-hazardous shipments accurately and efficiently Monitor and maintain a 100% update rate for milestones and status within CargoWise Monitor supplier invoices and performance to ensure cost-effectiveness Complete job costing and billing tasks accurately Maintain clear communication with suppliers and clients throughout the shipment process Follow established company Standard Operating Procedures (SOPs) and achieve Key Performance Indicators (KPIs) Maintain a well-motivated and independent work style, managing freight forwarding operations effectively Collaborate with destination consignees to ensure smooth delivery Independently handle pre- and post-shipment documents. Coordinate with shipping lines to obtain Bill of Lading (BL) status and local charge updates Work with brokers to manage payments and update payment receipts in the system Facilitate communication with staff regarding customs clearance activities Regularly follow up with clients on various shipment details like stuffing plans, vessel schedules, and BL copies Coordinate with clients regarding dispatch of cargo Collaborate with shipping lines, transporters, and operations staff for seamless execution Maintain accurate records within CargoWise, including payment vouchers and supplier cash payments Create transportation references within each CargoWise Creation of truck consignment note, manifest and MAWB Creation of bill of entry for export & import consignment Job Responsibilities - Experience and Education Bachelor’s degree in business or any other field 3-4 years of relevant working experience in the Freight Forwarding industry Experience in operations and broad knowledge of regulations Cargowise experience preferred Excellent MS office skills: Word, Excel and Power Point Good commands in professional emails writing Leadership Behaviors Building Outstanding TeamsSetting a clear directionSimplificationCollaborate & break silosExecution & AccountabilityGrowth mindsetInnovationInclusionExternal focusSkills Financial AcumenAdaptabilityCommunication SkillsTeamworkTime Management