Job Responsibilities:

Work and properly decision customer claims, and take action with minimal supervision Effectively use multiple / available tools Demonstrate resiliency and adaptability in a fast-paced environment Work both independently and in a team environment Abide by all applicable regulatory and departmental practices and procedures

 Required qualifications, capabilities and skills :

Strong analytical, problem solving, decision-making and time management skills Ability to complete tasks with minimal supervision within deadline  Can effectively work in a team environment  Effective verbal and written communication skills Team player and able to communicate well on various levels within the organization Excellent multitasking and astute attention to details Strong command of Microsoft Office Applications Experience in working Small Functions queue/s an advantage Displays 5 Keys behavior

Internal Application Eligibility Requirements:

Tenure:

Must meet minimum employment tenure requirement. Specific roles require longer tenure in current position to be eligible to apply. Unless established for specific positions by the line of business, the standard tenure requirement is 12 months.

Performance:

Meets satisfactory performance standards as defined by the firm.

By submitting an application and/or joining the interview, you affirm to meet the Internal Mobility Eligibility Requirements as stated in the Applying for Internal Positions Firmwide Standard. You are expected to provide true and accurate information to the Company during the recruitment and application process. Knowingly giving false or misleading information shall be subjected to the imposition of appropriate corrective action, following the firm’s Human Resource Policies and Guidelines.

Inform your manager once scheduled for an interview. Include in your discussion if you have questions about eligibility or Line of Business specific guidelines.

Make sure your profile is updated in the new me@jpmc > Jobs. Attaching your updated resume is encouraged.

In partnership, Hiring Managers and Recruiters will review applications to determine which candidates best meet the required skills and experience specified in the job description. While not every application will result in an interview, applications will be acknowledged.