Job Description:

Fraud Investigator

The Role

As a Fraud Investigator, you will be responsible for investigating financial crimes and regulatory violations involving Fidelity customer accounts. You will work in a team environment with other investigators whose primary focus is to protect Fidelity customers, support Fidelity's regulatory obligations and to assist law enforcement in their prosecution efforts.

Fraud Investigations receives fraud escalations from various internal and external sources, including surveillance teams who oversee Fidelity's account monitoring systems, law enforcement and peer firms. Fraud Investigations responds to those escalations by conducting financial account analysis, reviewing internal telephone calls, intelligence sharing, processing Suspicious Activity Reports, and liaison with law enforcement and prosecutors.
 

*We are actively hiring for 17 new Fraud Investigator openings! These roles are open to our Fidelity regional centers located in Covington, KY, Durham, NC, Merrimack, NH, Salt Lake City, UT, Smithfield, RI, and Westlake, TX. Please see info below regarding our hybrid work schedule.*

The Expertise and Skills You Bring Bachelor's degree Series 7 desirable Certified Fraud Examiner and/or Certified Anti-Money Laundering Specialist designation desirable A minimum of 5 years of investigative experience involving financial crimes investigations Knowledge of anti-money laundering regulations, such as the Bank Secrecy Act of 1970, the Money Laundering Control Act of 1970, and the USA Patriot Act of 2001 Experience investigating financial industry and similar business-related crime, including investigations involving identity theft, cyber-crimes, financial fraud, securities fraud, money laundering and other related regulatory or criminal violations Experience in coordinating investigations and referrals with state and federal law enforcement and providing litigation support, including testimony in court proceedings Ability to work independently and handle multiple cases simultaneously in order to personally execute investigative tasks in an environment of strict deadlines Outstanding written and verbal communication capability, time management abilities, and proficiency in financial research and analysis Ensuring Fidelity's compliance with various anti-money laundering regulations Supporting Fidelity's effort to educate and protect customers against a wide range of fraud threats Enhancing collaboration with business unit partners, peer firms investigators, and law enforcement for intelligence sharing, benchmarking and prosecutorial efforts Documenting case work and preserving evidence of criminal activity in accounts Focusing on opportunities for process efficiencies and automation

Note: Fidelity is not providing immigration sponsorship for this position

The Team

The Fraud Investigations Team, acting in accordance with the USA Patriot Act of 2001, investigates criminal violations in accounts ranging from identity theft, money laundering, securities fraud and other regulatory related issues.

Team members have in-depth knowledge of retail systems, market mechanics, fraud detection and case management tools. They also maintain strong relationships with peer firm investigators, law enforcement and regulatory agencies in support of case development. They frequently provide evidence to state and federal law enforcement and provide testimony in court proceedings when necessary. Fraud Investigations also coordinates fraud incident response efforts internally with the Financial Intelligence Unit, Fidelity Legal, Media Relations, Security and business unit risk organizations.

Certifications: